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Ambitious and driven Computer Science student with a goal to continuously advance and grow by acquiring diverse skills for creating useful and interesting programs and scripts. Possess over 4 years of experience in IT and Help Desk positions, specializing in providing exceptional technical support via phone, email, and chat. Skilled in gathering customer information and conducting thorough research to resolve complex technical issues. Demonstrated attention to detail through proficiency in support ticket tracking for comprehensive issue resolution.

Hi everyone, I am an Italian boy, I want to emigrate to Canada, in search of stability, I would like to work in the IT field and continue my studies in your country (computer science), to do this I need a work permit and I am looking for a company that sponsor me. I have a great motivation and a great hunger to learn new things, I am very young and I do not want to lose my opportunities.

9+ years of IT Experience including 7+ years of RPA (Robotic Process Automation) expertise.
 Working on Business process diagrams and process of flow charts with RPA tools.
 Experienced in getting data from the database using Rest web services. Consumed SOAP
web services using Restful services and provide the rest URLs for the client to consume.
 Automated 17 processes for Clients using RPA tools, Business analysis, and Business
Process Development and Automation skills.
 Automated text in PDF's using screen scraping to calculate the invoices and store them
into a data table using UI Path.
 Having Strong experience in working with internal and external IT teams to resolve issues
on the infrastructure.
 Expertise in RPA processes, including requirements gathering, solution designing, coding,
testing, debugging, documentation, and implementation using different tools such as
Automation Anywhere and UI-Path.
 Built automated solution containing processes, work queues, environment using
Automation Anywhere and developed the best practices.
 Used Screen Scraping methods such as Full text, Native and OCR engines like (MS OCR
engines/Google OCR) extracting bigger blocks of text, text position on screen, color for
and other granular information of text.
 Designed and implemented the RPA tasks using RE framework (Connectors, VBO, ACI,
Process Studio, Control Room and System Manager) to update the Provider directory from
excel, website data through screen scraping and using OCR (Optical Character
Recognition).
 Responsible for implementing the full life e cycle of RPA solutions: identifying automation
opportunities, gathering requirements, implement, test and deploy targeted automation
solutions using industry leading RPA tool Automation Anywhere and UI Path.
 Responsible in solving tickets assigned in the queue system in a timely manner.
 Maintain several RPA bots as batch processes on daily basis and ensure quality and high
performance to the internal and vendor applications of the organization.
 internal and vendor applications of the organization. • Worked closely with solution
architect to prepare Process Design Document (PDD) and Solution Design Document
(SDD) and educated SMEs to work with BOTS in production.
 Fine tune performance and operation issues that arise with RPA Bots.
 Performed stress test for bot to prove the scalability and stability of RPA code and monitor
mission critical automations for their stability, performance, reliability, and exceptions.
 Automated data transfers, including importing/exporting data between applications or files.
 Managed a team of developers in an agile environment and coordinated with the teams
to ensure they f ix the identified issues and rolled out the changes.
 Managed and monitored Azure resources, including virtual machines, storage, and
networking.
 Implemented Azure DevOps pipelines for continuous integration and deployment (CI/CD).
 Implemented Azure Active Directory (AAD) for identity and access management.
 Designed solutions utilizing RPA best practices and maintain technical responsibility for
project delivery.
 Conducting scheduled maintenance activities such as server reboot &software patching.
 Strong knowledge of the task error handling, task editing and debugging of an automation
task Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in [Task] and [Task] and offering skills in [Skill] and [Skill]. Fluent in [Language] and accustomed to working with cross-cultural, global teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills

15+ Years of experience in software design and development with proficiency at various levels of product development. Proficiency working on Java, C/C++, Multi-threading, STL on windows and Linux platforms. Proficiency in Dev-ops tools – Experience in Docker, Kubernetes, Microsoft azure platform, Jenkins, Kafka messaging platform.
Diligent Software Engineer with background in software development, proficient in delivering high-quality code and collaborating on innovative projects. Successfully contributed to multiple agile teams, enhancing product functionality and user experience. Demonstrated expertise in problem-solving and debugging complex issues.
Experienced with modern web technologies and frameworks essential for development. Utilizes agile methodologies to ensure timely and efficient project completion. Track record of developing robust and scalable applications, enhancing user experience.
Professional developer with strong experience in software development and focus on delivering impactful results. Known for excellent problem-solving skills, adaptability, and collaborative teamwork. Expertise includes coding, debugging, and system optimization. Reliable and responsive to evolving project needs, ensuring quality outcomes and client satisfaction.
Highly skilled development professional prepared to leverage extensive coding and software engineering experience. Proven ability to improve application performance and streamline development processes. Known for strong team collaboration and adaptability to evolving project needs. Proficient in Java, Python, and version control systems.
Diligent project lead with background in software development, proficient in delivering high-quality code and collaborating on innovative projects. Successfully contributed to multiple agile teams, enhancing product functionality and user experience. Demonstrated expertise in problem-solving and debugging complex issues.

Jordan Chettiveettil

Summary

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Lanscaper

Baby-sitter

Education

No Degree - Computer Science

Associate of Arts - Undicieded

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Associate of Arts - Undicieded

No Degree - Computer Science

Lanscaper

Baby-sitter

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