Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latarsha Rainey

Cicero,IL

Summary

Results-driven professional with extensive experience in custodial services at Bored of Education, enhancing facility hygiene through innovative cleaning techniques and effective team collaboration. Skilled in chemical handling and customer service, consistently achieving high standards of cleanliness and promoting a healthy environment. Proven ability to train staff and optimize operations for improved efficiency.

Overview

27
27
years of professional experience

Work History

Delivery Driver

Melrose Park Logistics
Melrose Park, IL
09.2022 - 05.2023
  • Navigated local routes efficiently to ensure timely deliveries.
  • Inspected vehicles daily for safety compliance and operational readiness.
  • Loaded and unloaded cargo, maintaining organization and proper handling procedures.
  • Communicated with dispatch to receive updates on delivery schedules and route changes.
  • Assisted in training new drivers on company policies and safety protocols.
  • Recorded delivery information accurately in electronic tracking systems for accountability.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Custodial Worker

Bored of Education
03.2021 - Current
  • Maintained cleanliness and sanitation of classrooms, hallways, and restrooms.
  • Operated cleaning equipment including floor scrubbers and vacuums effectively.
  • Assisted in setting up facilities for school events and activities.
  • Monitored supply levels and reported needs for cleaning materials promptly.
  • Implemented improved cleaning techniques to enhance overall facility hygiene standards.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
  • Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
  • Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
  • Trained new staff on cleaning procedures and safety protocols efficiently.

Home Health Care

Health Care Plus
North Riverside IL
10.2021 - 06.2022
  • Coordinated seamless transitions between hospitalization, outpatient services, home health care agencies, or other community resources according to each patient''s needs upon discharge from rehab settings.
  • Developed partnerships with local hospitals and healthcare providers to facilitate smooth transitions between acute care settings into home health care services.
  • Developed and executed strategic plans to expand the reach of home health care services within the community.
  • Improved patient satisfaction by consistently providing high-quality home health care services.
  • Demonstrated dedication to continuous professional growth by attending relevant workshops and seminars in the home health care field.
  • Enhanced patient care by developing and implementing individualized home health care plans.
  • Enhanced patient satisfaction by implementing innovative home health care programs and services.
  • Championed patient rights and advocated for their needs, resulting in enhanced satisfaction with the home health care experience.
  • Ensured compliance with federal, state, and local regulations governing home health care provision.
  • Connected elderly or disabled residents with specialized services such as transportation assistance or home health care providers.
  • Demonstrated adaptability and flexibility in treatment delivery by working with patients across various clinical settings including inpatient rehab, outpatient clinics, and home health care services.

Warehouse Worker

Express Staffing
Chicago, IL
10.2019 - 08.2021

Packing and unpacking Packages

Loading and unloading Packages

Lead of the Ladies Department

Former Mils
Chicago, IL
03.2017 - 09.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Lead of the Ladies Department

Conway Retail Store
Chicago, IL
03.2005 - 03.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Housekeeper

Bethany Hospital
Chicago, IL
01.1999 - 04.2005
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Assisted with inventory management of cleaning supplies and equipment.
  • Executed daily cleaning schedules to ensure timely completion of tasks.
  • Operated various cleaning equipment, including vacuums and floor scrubbers.
  • Collaborated with nursing staff to address specific patient needs regarding hygiene.
  • Conducted regular inspections to uphold quality control in cleanliness standards.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.

Education

No Degree -

Jefferson High School
Rockford, IL
06-2026

Skills

Cleaning expertise

Restroom cleaning

Groundskeeping

Pressure washing

Custodial machine operation

Chemical handling

Emergency cleanup

Wall washing

Odor control

Fixture cleaning

Upholstery cleaning

Dusting surfaces

Furniture polishing

Laundry services

Floor maintenance

Cleaning and sanitizing

Team collaboration

Problem-solving

Customer service-focused

Customer service

Building maintenance

Skilled housekeeper

Responsible and dependable

Room setup and breakdown

Employee training

Safe chemical disposal

Facilities maintenance

Facility opening and closing

Floor cleaning and buffing

Work orders

Furniture moving

Timeline

Delivery Driver

Melrose Park Logistics
09.2022 - 05.2023

Home Health Care

Health Care Plus
10.2021 - 06.2022

Custodial Worker

Bored of Education
03.2021 - Current

Warehouse Worker

Express Staffing
10.2019 - 08.2021

Lead of the Ladies Department

Former Mils
03.2017 - 09.2019

Lead of the Ladies Department

Conway Retail Store
03.2005 - 03.2017

Housekeeper

Bethany Hospital
01.1999 - 04.2005

No Degree -

Jefferson High School
Latarsha Rainey