Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Jamie Houston

Finance And Office Administration
Newland,NC

Summary

Experienced Collections Specialist bringing 14 years of collection experience. Proficient in SECU collection procedures, well versed in MAP program and working with members on payment plans and alternative debt restructuring options. Recognized as a dedicated professional who is driven serve both members and SECU.

Overview

14
14
years of professional experience
10
10
years of post-secondary education

Work History

Office Administrator

Wheels Contracting Inc.
Banner Elk, NC
05.2021 - Current

As office administrator I over see all finances and HR issues. Additionally, I am responsible for regulatory and compliance standards. Proficient in excel and quick books.

Senior Financial Services Officer II

State Employees Credit Union Of North Carolina
Spruce Pine, NC
11.2007 - 05.2021

During my career at SECU, I worked in many different roles. Beginning as a loan processor and progressed to Senior Financial Services Officer II. The last few years with SECU I served as MAP coordinator/specialist/contact for district questions and responsible for branch mortgage collections as well. Over the years I acquired many different certifications including Tax preparation (Vita), Insurance license, notary, and mortgage lending certification. Additionally, I held the role of Insurance Coordinator/ District Specialist for my last 2 years. Through my time at SECU I worked in all areas including opening accounts, teller operations, personal and mortgage lending, collections and insurance. Lastly, I also had the opportunity of working on branch audit reports, managerial skills, and serving on advisory boards.

Education

Associate of Arts - Business

Mayland Community College
Spruce Pine, NC
08.2011 - 05.2014

Associate of Science - Horticulture Science

Mayland Community College
Spruce Pine, NC
08.1999 - 05.2006

Skills

Proficient in all areas of SECU collections with emphasis in MAP

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Software

MAP database

FDR

Default Manager

Bob white

Margo

LOS

Excel

Quickbooks

Timeline

Office Administrator

Wheels Contracting Inc.
05.2021 - Current

Associate of Arts - Business

Mayland Community College
08.2011 - 05.2014

Senior Financial Services Officer II

State Employees Credit Union Of North Carolina
11.2007 - 05.2021

Associate of Science - Horticulture Science

Mayland Community College
08.1999 - 05.2006
Jamie HoustonFinance And Office Administration