Senior Licensing Specialist
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Informed customers by e-mail or telephone of additional steps needed to obtain contracts.
- Performed routine data entry or document management.
- Assists in managing the support portion of the Licensing Department.
- Manage email inquiries, status updates, and contracting requests
- De-escalating issues that arise with customer based and mitigate any issues that may proceed
- Manage accounts and owners of agencies

