April Ciezki
San Pedro ,CA
Summary
Entry level Bachelor student graduating in April 2022 with a degree of Science in Human Services. Excellent client communication skills and ability to understand client needs while promoting self-empowerment. Seeking to apply knowledge and training into a professional agency serving a community in need of behavioral counseling and treatment.
Overview
4
4
years of professional experience
Work History
Intern
Fred Brown's Recovery Svc
San Pedro , CA
11.2021 - 04.2022
- Interacted with customers by phone, email or in-person to provide information.
- Worked with clients to improve life choices and maximize benefits of programs.
- Educated potential participants on available services and processes to engage in program.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Intern
AccentCare Hospice
El Centro, California
08.2017 - 12.2017
- Sorted and organized files, spreadsheets and reports.
- Interacted with customers by phone, email or in-person to provide information.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Maintained safe and hazard-free environments.
- Planned engaging recreational, developmental and entertainment activities.
- Provided relief support to primary caregivers of individuals living with dementia, Alzheimer's disease or cancer.
Cashier
Lowe's Home Improvement
El Centro, CA
04.2011 - 02.2012
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Beauty Consultant Sales Representative
Dillard's Department Store
El Centro, California
03.2005 - 02.2007
- Arranged merchandise to present visually appealing displays and attract clientele.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Bachelor of Science - Family And Child Services
University of Phoenix
Phoenix, AZ04.2022
Skills
- Bilingual
- Care Management
- Computer Skills (MS Office)
- HIPPA
- Client Interaction Skills
- Cultural Sensitivity
- Confidential Services
- Bereavement Skills
- Patient and Family Education
- RADT 1 Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Intern
Fred Brown's Recovery Svc
11.2021 - 04.2022
Intern
AccentCare Hospice
08.2017 - 12.2017
Cashier
Lowe's Home Improvement
04.2011 - 02.2012
Beauty Consultant Sales Representative
Dillard's Department Store
03.2005 - 02.2007
Bachelor of Science - Family And Child Services
University of Phoenix
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