Chloe Nelson
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Effectively facilitate employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Manager
Airbnb
05.2023 - Current
- Supervise 5 rental properties
- Responsible for guest communication, booking inquiries, cleaning schedules, some maintenance work, and possible issues/concerns.
Waitress
Everyday Cafe
10.2016 - Current
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Maintained up-to-date knowledge with menu and established professional relationships with customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers and kept server area clean to increase efficiency.
Summer Housekeeper
Airbnb
05.2022 - 09.2022
- Prioritized providing a comfortable and clean getaway destination.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming and sweeping floors, dusting, mopping, etc.
- Maintained a clean and comfortable environment in residential A-Frame cabin.
Summer Nanny
Babysitting
05.2020 - 08.2021
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Prepared meals and snacks for children based on dietary guidelines.
- Cared for children, ages 3 years and 4 months.
Tree Groundsman
Scott's Tree Service
06.2018 - 09.2019
- Assist father's tree service company with various tasks such as maintaining ground by dragging brush, trimming trees, gardening, and lawn maintenance.
- Applied weed and pest control chemicals to lawns, protecting grass growth, and improving appearance.
- Resourceful by taking unwanted firewood for wood stove.
Education
Undergrad Bachelors of Science - Environmental Geography
University of Wisconsin Eau-Claire
Eau Claire, WI05.2024
Skills
- Organization
- Critical Thinking
- Verbal and Written Communication
- Teamwork and Leadership
- Customer Service
- Strategic Planning
- Problem Solving
- Technology advanced: Geographical Information Software (GIS), Excel, Adobe Illustrator, Airbnb, Lodgify, Social Media Platforms
- Scheduling and Coordinating
- Drivers License
- Cashier Skills
- Time Management
Research
- Mitigation of Winter Weather Hazards in the Upper Peninsula
- Comparing Coastal Processes of Superior, WI and Duluth, MN
- Post Secondary Education and Fostering Success
- Rituals of Different Cultures When it Comes to Loss
- Negative Environmental and Human Impacts on Wild Salmon and the Relation to Tourism in Alaska
- Energy in Transportation
Hobbies and Interests
- Fishing
- Hunting
- Art: Pottery, Painting, Photography
- Baking and Cooking
- Traveling
- Running
Timeline
Manager
Airbnb
05.2023 - Current
Summer Housekeeper
Airbnb
05.2022 - 09.2022
Summer Nanny
Babysitting
05.2020 - 08.2021
Tree Groundsman
Scott's Tree Service
06.2018 - 09.2019
Waitress
Everyday Cafe
10.2016 - Current
Undergrad Bachelors of Science - Environmental Geography
University of Wisconsin Eau-Claire
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