SCOTT HAYWARD
Sugar Grove,IL
Summary
Possessing strong problem-solving abilities, a keenness to learn, and excellent communication skills, well-prepared to contribute to team success and achieve positive results. Eager to embrace new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Project Manager - Sales
QuestMark Flooring
06.2024 - Current
- Drove account and territory growth by managing existing accounts and initiating new business through strategic cold calling, prospecting, and lead follow-up.
- Developed customized flooring solutions tailored to client needs, leveraging product knowledge and industry expertise to drive customer satisfaction, and long-term relationships.
- Managed new and existing accounts, conducting site inspections, delivering proposals, and showcasing material demonstrations
- Oversaw projects with budgets ranging from $5,000 to $200,000.
- Managed large geographic area in the Midwest encompassing IL, WI, IA, MO, NE, IN.
PRO Account Executive
LL Flooring
04.2022 - 06.2024
- Achieved 135% of the budget in 2022 by creating and executing a comprehensive sales strategy for the Professional Segments, successfully pioneering the role of PRO Account Executive in the region.
- Leveraged advanced software tools such as SalesForce, SAP, and Smartsheet to streamline business operations, bolster productivity, and elevate customer satisfaction levels.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Branch Manager
Sherwin-Williams Paint Co.
01.2017 - 01.2022
- Delivered exceptional performance with a 25% expansion in key business areas across 2021.
- Increased business revenue by more than $150k in 2021 through proactive account generation with a mix of cold calling, online research techniques, and tapping into warm leads.
- Overhauled branch P&L responsibilities, overseeing financial operations, and strategic plans to enhance profitability, leading to an operating profit rise of more than $80k.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Operations Manager
Sherwin-Williams Paint Co.
01.2006 - 01.2017
- Optimized logistics through efficient route management, task allocation, and marketing strategy execution.
- Maintained strong customer relationships and skillfully managed accounts, resulting in an impressive 15% increase in revenue.
- Launched and managed diverse rental program with multiple units, increasing income streams.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Bachelor of Arts - Business Communication
Aurora University
Aurora, ILSkills
- Account management
- Project Management
- Retail Management
- Forecasting
- Salesforce CRM
- Negotiation
- P&L Management
- Client relations
- Presentation skills
- Analytical skills
- Business analysis
- Project scheduling
Websites
Certification
Google Project Management, 03/01/24
Timeline
Service Project Manager - Sales
QuestMark Flooring
06.2024 - Current
PRO Account Executive
LL Flooring
04.2022 - 06.2024
Branch Manager
Sherwin-Williams Paint Co.
01.2017 - 01.2022
Operations Manager
Sherwin-Williams Paint Co.
01.2006 - 01.2017
Bachelor of Arts - Business Communication
Aurora University
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