Jed McNeill
Tyler
Summary
Charismatic and personable Community Manager with 9 years of experience in the apartment industry. I am passionate about building relationships with tenants, and helping prospects find their new home. I have a flexible and adaptive outlook on how to achieve goals within a team.
Overview
10
10
years of professional experience
Work History
Community Manager
The Ashton Apartment Homes
01.2024 - Current
- Worked with maintenance staff to complete timely repairs and enhancements.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Assistant Community Manager
The Ashton Apartment Homes
05.2022 - Current
- Developed and maintained positive relationships with tenants, staff, and other community members
- Acted as the liaison between the property and tenants to ensure a safe and welcoming environment
- Handled tenant complaints and requests for service quickly and efficiently
- Prepared leasing documents and conducted tours of the property for prospective tenants
Leasing Consultant
River Oaks Apartments
10.2021 - 05.2022
- Coordinated with potential tenants to assess their needs, provide information about available units, and discuss leasing options
- Collaborated with property management team to ensure apartments remained well maintained
- Resolved tenant complaints in a timely manner
- Leveraged excellent customer service, sales and problem solving skills to assist tenants in their search for suitable rental units
Leasing Specialist
The Foundry Apartments
03.2019 - 11.2020
- Handled all aspects of leasing and tenant relations for a portfolio of 400+ units
- Conducted apartment tours, collected rental applications, and processed tenant files
- Collaborated with the maintenance team to ensure all units were ready for occupancy
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Director of Leasing
University Pines Student Housing
02.2015 - 03.2019
- Responsible for building relationships with tenants and the partner University (The University of Texas at Tyler)
- Establish leasing goals and objectives and create strategies to achieve them
- Analyze leasing trends and identify opportunities to increase occupancy rates
- Supervise leasing agents and other staff related to the leasing process
Education
Bachelor of Science - Business
Bellevue University
Bellevue, NE05-2012
Skills
- Charismatic and Personable
- Active Listener
- Adaptable
- Creative Problem Solver
- Adept Learner
Timeline
Community Manager
The Ashton Apartment Homes
01.2024 - Current
Assistant Community Manager
The Ashton Apartment Homes
05.2022 - Current
Leasing Consultant
River Oaks Apartments
10.2021 - 05.2022
Leasing Specialist
The Foundry Apartments
03.2019 - 11.2020
Director of Leasing
University Pines Student Housing
02.2015 - 03.2019
Bachelor of Science - Business
Bellevue University