Results driven, creative and detail oriented leader with 7 years of experience in retail. Passionate in providing an exceptional customer journey and leading a team based on a positive and collaborative environment.
Overview
4
4
years of professional experience
Work History
Lead
Banana Republic
09.2023 - Current
Responsibilities include: talent and daily operations
Opening and closing duties
Onboarding and stylist development
Building strong connections with clients through client mapping
Strategically driving sales growth through key performance indicators
Online + E-Commerce Store Manager
Driftwood Maui
10.2022 - 09.2023
Expertise in Shopify to direct e-commerce and order fulfillment functions across all apparel, jewelry, home decor product categories.
Balanced competing priorities while overseeing e-commerce functions, including website management, order fulfillment, warehouse operations, and customer support.
Stylist Advisor
Keani Hawai’i
01.2021 - 01.2022
Responsible for jewelry design maintenance, inventory audits and quality control
Trained retail associates in customer service, sales strategy, and best practices.
Over the phone customer service, store operations, product, promotions, and orders.