Cynthia Reyes
Harvey,IL
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Realty Executives Premier
Schererville, IN
06.2021 - Current
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed relational database to store information for reference, reporting and analysis.
- Edited documents to improve accuracy of language, flow and readability.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Solar Sales Manager
Sunrun
Bolingbrook, IL
02.2021 - 07.2021
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Team Lead
Leonidas Chocolate Cafe
Chicago, IL
12.2019 - 03.2020
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Facilitated and logged store opening, closing and shift changes.
- Helped customers complete purchases, locate items and join reward programs.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Operated POS cash register and equipment to collect payments.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
TEFL Teacher
XploreAsia
Ayutthaya, Thailand
05.2019 - 09.2019
- Western culture ambassador for 3 different learning facilities
- Led English instruction for student body of 40+ children, each ranging from kindergarten to high school age and at varying skill levels and comprehension
- 1 on 1 as well as group tutoring with select students, kindergarten to high school level
- Lesson plan creation based on skill building
- Engagement content creation for varying skill levels to reinforce learning
- Monitored and reported student performance trending
- Behavior management where appropriate
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
Administrative Assistant
CDC- Curtainwall Design Consulting
Chicago, IL
02.2015 - 03.2019
- Provide administrative support to managers and architects, driving organization success of daily operations and projects
- Entering proposals of new jobs into system
- Accepted additional responsibility of overseeing client billing, both accounts receivable and payable
- Create new job forms
- Serve as primary contact of incoming phone calls addressing any inquiries
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Administrative Assistant/Sales Assistant
Morr Sharp Associates
Chicago, IL
01.2011 - 12.2014
- Oversee and facilitate distribution of lighting samples in office and for third parties
- Organize meetings and travel arrangements between clients and sales department
- Serve as primary contact of incoming phone calls addressing any inquiries
- Coordinate travel arrangements for regional sales managers as well as sales associates
- Maintain lighting sample room organized
- Including placing orders, and sending samples
- Maintain literature supply, receiving and sending to architects and lighting designers
- Resolve installation issues between contractor and manufacturer
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Education
L’art De La Patisserie Certificate -
The French Pastry School
Chicago, IL09.2020
High School Diploma -
Thornton Township High School
Harvey, IL05.2004
Skills
- ServSafe Certification through November 2022
- Proficient in
- Microsoft Office Suite
- Resource Coordination and Allocation
- Task Prioritization
- Schedule Management
- Supply Inventory Control
- Appointment Coordination
- Strong Organizational Skills
- Office Equipment Operation
- Multitasking and Time Management
- Invoice Processing
- Highly Efficient and Productive
- Travel Coordination
- Fast Learner
Timeline
Administrative Assistant
Realty Executives Premier
06.2021 - Current
Solar Sales Manager
Sunrun
02.2021 - 07.2021
Team Lead
Leonidas Chocolate Cafe
12.2019 - 03.2020
TEFL Teacher
XploreAsia
05.2019 - 09.2019
Administrative Assistant
CDC- Curtainwall Design Consulting
02.2015 - 03.2019
Administrative Assistant/Sales Assistant
Morr Sharp Associates
01.2011 - 12.2014
L’art De La Patisserie Certificate -
The French Pastry School
High School Diploma -
Thornton Township High School
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