Emma Wambsgans

• Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
• Increased salon revenue through upselling tanning packages and retail products to clients.
• Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
• Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.

Logged information regarding naps, feedings and any medications administered.

• Utilized positive reinforcement techniques to encourage good behavior.
• Worked closely with fellow staff members in developing and implementing educational and recreational activities.
• Enforced rules and managed behavior through developmentally appropriate discipline.

• Took initial drink orders and relayed information to wait or bar staff.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Relayed guest comments or suggestions to manager on duty for further action.