David Matthew Allen
Business Administration / IT Technician
Tupelo,MS
Summary
Pragmatic Assistant well-known for being hands-on with boundless energy and enthusiasm to fulfill any tasks assigned to me. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills as well as a quick learner and eager to complete my tasks.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Staff Assistant/IT Technician
Mitchell, McNutt, & Sams
Tupelo, Mississippit
07.2017 - Current
- Maintained office PCs, networks and mobile devices.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Imaged and prepared new computers for integration into company networks and systems.
- Patiently walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
Back of House Supervisor
Hobby Lobby
Tupelo, Mississippi
08.2007 - 07.2020
- Prioritized tasks and time to complete daily projects.
- Created positive working environment and caring, hospitable atmosphere for employees and patrons.
- Set and oversaw weekly and special event menu plans.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
Associate of Arts - Business Administration
Northeast Mississippi Community College
Booneville, MS 01.2006 - 05.2009
Associate of Science - Computer Networking
Itawamba Community College
Fulton, MS 08.2019 - Current
Skills
Administrative tasks
undefinedTimeline
Associate of Science - Computer Networking
Itawamba Community College
08.2019 - Current
Staff Assistant/IT Technician
Mitchell, McNutt, & Sams
07.2017 - Current
Back of House Supervisor
Hobby Lobby
08.2007 - 07.2020
Associate of Arts - Business Administration
Northeast Mississippi Community College
01.2006 - 05.2009
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