Ken O'Donnell

Finance Analysis
• Maintain reporting scorecards that enable insights for Finance and Business team.
• Support the business transformation metrics and tracking; tied to P&L results
• Provide business insights to corporate and SBS finance on the monthly and quarterly results versus plan and forecast.
• Ensure timely and effective completion of all client related services and achieve metrics and minimize negative impact to our P&L (e.g. Supplier AR and reserves)
• Identify margin, cost and efficiency opportunities
• Use data analytics to draw conclusions and present financial and operational insights in an effort to support timely executive level decision-making
• Make recommendations for solutions to business problems and opportunities using data analytics and predictive modeling
• Conducts performance analysis on Supplier, Broker, Associate and Affiliate transactions
• Review receivable accounts and prioritizes accounts with P&L opportunity
• Collaborates with functional leaders to develop paths to harvest P&L opportunities
• Collaborates with Field Merchandising & Finance regarding corrective measures needed to derive accurate MDA accruals
• Coordinates communication on P&L issues within and among HQ and Field
• Perform ad-hoc analytics and financial modeling
• Other duties as assigned

Process Management:
• Define, develop and utilize metrics reporting to track productivity and identify areas of improvement.
• Identify and implement efficiencies, new processes, and technology changes to improve productivity and accuracy.
• Develop, improve, and implement stakeholder relationships for Suppliers, Customers and internal Sysco teams.
• Help ensure delivery of Improvement Projects and timely Receivable collections.
• Timely execution of Change Management efforts
Leadership and Management:
• Accountable for SBS Trade Credit and Collections for USBL & Central Warehouse
• Provides overall leadership and support to the Collections leaders, Managers & team leads, and staff including proactive guidance, troubleshooting support, and issue escalation.
• Coordinates activities and establishes CMP goals with his Leaders and teams
• Responsible for talent development for entire team and defining team staffing required to effectively support their stakeholders.
• Supports all accounts receivable and cash application centralization and technology initiatives
• Responsible for Continuous Improvement, innovation and strategy for teams
• Manages 3rd Party Activities outsourced (~330 FTE's)
• Reviews and analyzes reports
• Troubleshoots escalated issues, makes decisions and communicates
• Responsible to achieve metrics established and approved by leadership
• Interaction with Executive leadership to individual contributors within Sysco and our Supplier communities.
• Responsible for timely resolution of supplier disputes relating to Receivables and more.

Managing Compliance:
• Oversight of process monitoring focused on compliance guidelines for all area's of responsibility.
• Manage and ensure compliance of processes and policies put in place for improvement of profitability.
• Management of compliance with all internal and external auditor's supplier program audits. Mindful of internal controls and how changes in technology or processes might impact those controls.
• Responsible for timely resolution of reconciling items

• OPCO leadership responsibility for all CMU and Contract Sales
• Lead team of Contract Sales Managers and Account Executives
• Work in partnership with OPCO leaders (Sales, Merchandising, Finance and Operations to optimize revenue and Company sales
• Conduct analysis to provide strategic recommendations and tailor market strategy to obtain sales goals
• Execute all phases of Contract Sales Initiatives in the OPCO
• Manage and ensure proper compliance in regards to all MDA's and Contracts
• Create and execute plans to develop talent within our organization
• Establish and attain all company Sales and Financial goals
• Utilize strategic selling process to win Prospect business and execute against the MDA

• OPCO leadership responsibility for margin and pricing routines
• Work in partnership with OPCO leaders (Sales, Merchandising and Finance) to optimize revenue and company margin results, embed pricing and margin routines, conduct analysis to provide strategic recommendations and tailor market strategy to the company in order to optimize revenue and margin, Lead OPCO contract, pricing and margin teams
• Execute all phases of Revenue Management initiatives in the OPCO, including but not limited to tailoring market strategy for sales rep cost, customer price and deals
• Implement key policy and technology changes at the OPCO, trains key personnel, and is accountable for OPCO wide execution
• Set pricing and margin thresholds for the OPCO
• Serve as approval point for Sysco funded deals, CPAS/MDA and other customer investment above agreed to thresholds
• Collaborate with OPCO leadership to develop appropriate solutions, aligned with market and corporate strategies, to address business challenges
• Drive alignment with OPCO leadership on approaches to successfully execute initiatives
• Analyzes trends and develop strategy at OPCO level to optimize revenue and margin
• Review, analyze, and explain P&L (margin components) results at OPCO level, and responds to outliers of margin performance to reduce variability
• Perform reporting and analysis to support business/margin decision making at OPCO
• Reviewed weekly reports and performed administrative changes to accounts.
• Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

• Manage day to day activities and overall function of Credit Department
• Attain proper levels of DSO and “Percent to Current”
• Responsible for management of Bad Debt
• Supervise Profit Management, Vendor Receivables, Cash Application, and Office Services teams
• Assist Finance department with Special Projects, tax audits and customer audits
• Accountable for improving efficiencies and reducing expenses while increasing productivity by developing and implementing new training program within Credit, Cash Application and Profit Management
• Relationship building with Sales management
• Also responsible for customer “at risk” visits
• Identify and bring to conclusion all legal matters that pertain to A/R accounts
• Build and cultivate strong culture within Sysco team
• Denver Operating company recognized as Premier Company in Credit
• Initiated formal training program for newly hired Credit employees
• Carl J Lange Recipient
• Achieved Operating Company Bad Debt Expense consistently
• Maintained consistent high levels of “Percent to Current- TRS- 89%, CMU- 94%
• Profit Management-below
• Monitor, review and audit all Master Distribution Agreements for compliance
• Oversee deviated billing process from data entry to collection
• Monitor reporting to ensure compliance and maximum profitability through cost analysis
• Monitor CPAS to included entering agreement language, and providing reports and communicating financial impact
• Manage Corporate earned income administration from data entry to monthly journal entries
• Direct oversight of local SMR Agreements and reports monthly
• Coordinate communication of Corporate CMU MDA's
• Monitor Agreement appropriation accounts for gain/loss analysis
• Assist with cost monitoring product equities, frequencies, directly related to pricing
• Ensure proper setup of account types, commission base, price rules, and NID's
• Responsible for performance management and development for all direct reports
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
• Resolved issues and recommended actions based on production and compliance reports.

• Responsible for all areas of Credit and Collections for over 4000 accounts
• Administered direction for all management of accounts receivable and cash flow
• Supervised Office Services Department
• Developed and implemented “CIA” credit management system that is now widely used
• Using CMP, developed and promoted two employees to position of Assistant Credit Manager-one promoted to another Operating company
• BBP Award recipient
• Carl J Lange recipient
• Lange Award winner
• Reduced DSO from 24 days to average of 19.50 days
• Coordinated and conducted sales and credit seminars including sales to high risk accounts for all sales personnel
• Created Credit and Sales training program to assist and develop “Sales to Sales Management” in Credit
• Managed percent to current consistently to over 88%
• Developed and promoted current Credit employee to Assistant Credit Manager
• Coached 9 James Lowery” finalists.

• Coordinated and directed all collection operations, meeting bad debt expense and recovery
• Reported to Chief Financial Officer
• Initiated formal training program for newly hired Credit employees;
• Established “Ride With” program to enhance Credit and Sales relationships
• Created strong customer loyalty
• Improved cash flow to collections and reduced bad debt by implementing many new collection reports- “Gone But Not Forgotten”.
• Coordinated and administered program to work collection accounts before (red flags), during, and after process begins
• E. James Lowery recipient
• Carl Lange recipient
• Developed “monthly credit meeting” with all Denver competitors that is still in place today.

• Managed five districts in Denver and Wyoming areas
• Accountable for maintenance of accounts receivable including management of claims, chargebacks, and customer inquiries
• Averaged 89% percent current for all districts
• E James Lowery recipient
• Carl Lange Award recipient