DEIDRE SAIN
Manger
Detroit,MI
Summary
Goal-driven and accountable management professional with over 15 years of experience in the private and public sector. Proven track record of successfully managing personnel, facility operations, and finances. Possess strong communication, organizational, and problem solving skills. Proven performance in linking company vision with the delivery of desired results through empowerment, development, process, people, and technology.
Overview
39
39
years of professional experience
Work History
Medical Assistant Supervisor
Premier Interest
Farmington Hills, MI
06.2015 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Taught patients about medications, procedures and care plan instructions.
Financial Secretary
Greater Southern Baptist Church
Detroit, MI
12.2012 - Current
- Maintained confidentiality of information related to receiving, recording and depositing of funds.
- Maintained accurate records of organizational finances and generated reports as requested.
- Verified processing information and deposited received funds into organizational account.
- Received dues, fees and payments and provided transaction receipts.
- Collaborated with finance committee to establish procedures for money collection and recording.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Prepared and filed state and federal tax forms for commercial and individual clients.
- Evaluated and improved accuracy and completeness of financial records.
Project Manager, Skilled Project Manager
Three Lady and A Bucket
Redford, MI
11.2014 - 01.2021
- With the ability to effectively manage staff in various setting
- Ensure customer satisfaction while overseeing multiple tasks
- Perform daily inspections of staff work
- Monitor inventory of cleaning supplies and ordering
- Collaborate with cross-functional teams to draft project schedules and plans
- Monitor team progress and enforce deadline
- Ensure that OSHA standard are met
- Hire, train, and manage employees
Administrative Manager
Nationwide Foot and Ankle Care
Livonia, MI
09.2004 - 06.2015
- Direct all administrative and personnel matter in Podiatry, providing care for diabetic clients
- Implement and maintain the medical record program and other variety systems, following OSHA/HIPPA guidelines to ensure and monitor compliance to program regulations
- Ensure clients ongoing service needs are fulfilled
- Address and resolve clients and family complaints
- Increase patient and patient retention by 50%, including increase sales by 30%
- Train, supervise, and evaluate staff, coach improvement management skills
- Make practice more efficient through work flow improvements, detail-oriented process changes, and increase focus on customer satisfaction
- Oriented to team collaboration
- Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy
- Responsible for generating and evaluating new strategies and systems
- Handle the responsibilities of negotiation with medical & non-medical staff
- Strong negotiation skills
- Supervise different tasks in the quest of completion
Construction Owner
Semal Group Construction
Redford, MI
01.2009 - 01.2014
- Supervised and evaluated performance of subcontractors, employees, and all other personnel
- Assist with the development of the company objectives to ensure financial profitability short and long range planning to achieve and maintain growth
- Collaborated with all subcontractors and clients to share best solution to common problems and complaints
- Increased profit by 50% in less than a year in business
- Contracted projects with major insurance companies and build clientele through word of mouth
- Assisted in the completion of all projects
- Ability to complete project on time and within budget, sometime before deadline date
- Oversee finances including cash, payroll, charge entry, and account payable
- Reconciled purchase orders to vendor invoice and SOW to customer invoice
- Managed all supply vendors within budget guidelines
- Managed complex projects from start to finish
- Identified risk issues
- Investigated sites and provided basis estimates
- Led the planning, budgeting, and directing of all contracted projects
- Submitted all project closeout documents in accordance with the contract
- Followed all Federal and State regulations
- Provided proper building certifications, and inspections
- ACCOMPLISHMENTS
- Maintain company strategic plan and vision
- Have the ability to improve internal and external communication responsibilities in the workplace
- Installment of the innovated new health care delivery systems and medical procedures
- Successfully operated a general construction business for 5 years, manged crew on multiple construction project
- Completed several projects small and large all within budget
- Learned Federal and State taxes
- Managed over 15 employees at one time and able to continue to learn and grow
- Learned Quick books, power point, Microsoft word, SQL, E-Thomas, and Trak-net systems
- COMMUNITY INVOLVEMENT
- Manage & Donate proceeds to Toy’s for Tot’s for, Manage & Donate proceeds to
Education
Master of Project Management -
Keller Graduate School of Management
Master - Business Administration/Technology Management
University of Phoenix
2014
Bachelor of Healthcare Business and Administration - undefined
University of Phoenix
2012
Skills
- Team Coordination & Leadership
- Delivery of complex projects within time, cost, and scope
- Time management
- Organize and Detail-Orient
- Supply and Demand
- Decision Making & Problem Solving
- Develop strong client and industry relationships
- Risk Management
- Project Development & Management
- Decisive Thoroughness
- Quality Control
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Medical Assistant Supervisor
Premier Interest
06.2015 - Current
Project Manager, Skilled Project Manager
Three Lady and A Bucket
11.2014 - 01.2021
Financial Secretary
Greater Southern Baptist Church
12.2012 - Current
Construction Owner
Semal Group Construction
01.2009 - 01.2014
Administrative Manager
Nationwide Foot and Ankle Care
09.2004 - 06.2015
Master of Project Management -
Keller Graduate School of Management
Master - Business Administration/Technology Management
University of Phoenix
Bachelor of Healthcare Business and Administration - undefined
University of Phoenix