MELINA Braun
San Jose,USA
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Service Unit NonRN Manager 1
Kaiser Permanente
02.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, union collaboration, and continuous learning opportunities
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Administrative Specialist IV
Kaiser Permanente
03.2019 - 02.2022
- Support the ED Chief and ED Director, 60 MD physicians, and ED leaders
- Safeguarded sensitive information through the proper handling of confidential documents
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Planned department events such as Holiday Party's and summer picnics for a department of 300+ staff
- Troubleshoot equipment or software issues
- Managed schedules, appointments, and coordinate large meetings
- Reduced expenses by negotiating favorable contracts with vendors and service providers.
Administrative Assistant III
Kaiser Permanente
05.2016 - 03.2019
- Process and track Point of Care regulatory compliance documents for Santa Clara Kaiser and Satellite departments.
- Trained and coached new managers and nurses on Point of Care policies and standards.
- Troubleshoot POCT issues. Analyzed data results and made corrections.
- Run monthly compliance reports for TPMG and Surveyable departments. Assure all the data is up to date and accurate.
- Audit i-STAT critical value results and report to department leaders.
- Assisted POC manager in Middleware, HMS, i-STAT Correlations, and prepare POC testing for the new Skyport facility in San Jose.
- Maintained and organized all i-STAT operator certifications and diplomas.
- Assisted in answering POCT related questions during JACHO and CAP
- Prepare yearly calendars, room reservations, prepare powerpoints.
- Assist in editing policies in QSI
Education
Masters - Health Administration
Capella University
Minneapolis, MN09.2021
Bachelor of Science - Business Administration
DeVry University
San Jose, CA06.2010
Skills
- Improve staff workflows
- Joint Commission experienced
- Computerized Maintenance Management Systems
- Staff Development
- Emergency Response
- Conflict Management
- Work Planning and Prioritization
- Data Management & Data Analysis
- Coverage Planning
- Deadline Management
- Committee Leadership
- Resolve equipment issues
- Work Stoppage experienced
- Timecards
- Disaster Drill experienced
- Hiring and training
- Positive attitude
- Adaptability and flexibility
- Effective communication
- Coaching and mentoring
- Safety procedures
Awards
- President's List, Spring 2020, Earning Criteria: 4.0 GPA
- President's List, Winter 2020, Earning Criteria: 4.0 GPA
Languages
Spanish
Native or Bilingual
Timeline
Service Unit NonRN Manager 1
Kaiser Permanente
02.2022 - Current
Administrative Specialist IV
Kaiser Permanente
03.2019 - 02.2022
Administrative Assistant III
Kaiser Permanente
05.2016 - 03.2019
Bachelor of Science - Business Administration
DeVry University
Masters - Health Administration
Capella University
Similar Profiles
Johnica M. BennettJohnica M. Bennett
Director of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical GroupDirector of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical Group
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
JAMES O'BRIENJAMES O'BRIEN
Family Physician at Northwest Permanente (Kaiser Permanente)Family Physician at Northwest Permanente (Kaiser Permanente)