Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

MELINA Braun

San Jose,USA

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

9
9
years of professional experience

Work History

Service Unit NonRN Manager 1

Kaiser Permanente
02.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, union collaboration, and continuous learning opportunities
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Administrative Specialist IV

Kaiser Permanente
03.2019 - 02.2022
  • Support the ED Chief and ED Director, 60 MD physicians, and ED leaders
  • Safeguarded sensitive information through the proper handling of confidential documents
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
  • Planned department events such as Holiday Party's and summer picnics for a department of 300+ staff
  • Troubleshoot equipment or software issues
  • Managed schedules, appointments, and coordinate large meetings
  • Reduced expenses by negotiating favorable contracts with vendors and service providers.

Administrative Assistant III

Kaiser Permanente
05.2016 - 03.2019
  • Process and track Point of Care regulatory compliance documents for Santa Clara Kaiser and Satellite departments.
  • Trained and coached new managers and nurses on Point of Care policies and standards.
  • Troubleshoot POCT issues. Analyzed data results and made corrections.
  • Run monthly compliance reports for TPMG and Surveyable departments. Assure all the data is up to date and accurate.
  • Audit i-STAT critical value results and report to department leaders.
  • Assisted POC manager in Middleware, HMS, i-STAT Correlations, and prepare POC testing for the new Skyport facility in San Jose.
  • Maintained and organized all i-STAT operator certifications and diplomas.
  • Assisted in answering POCT related questions during JACHO and CAP
  • Prepare yearly calendars, room reservations, prepare powerpoints.
  • Assist in editing policies in QSI

Education

Masters - Health Administration

Capella University
Minneapolis, MN
09.2021

Bachelor of Science - Business Administration

DeVry University
San Jose, CA
06.2010

Skills

  • Improve staff workflows
  • Joint Commission experienced
  • Computerized Maintenance Management Systems
  • Staff Development
  • Emergency Response
  • Conflict Management
  • Work Planning and Prioritization
  • Data Management & Data Analysis
  • Coverage Planning
  • Deadline Management
  • Committee Leadership
  • Resolve equipment issues
  • Work Stoppage experienced
  • Timecards
  • Disaster Drill experienced
  • Hiring and training
  • Positive attitude
  • Adaptability and flexibility
  • Effective communication
  • Coaching and mentoring
  • Safety procedures

Awards

  • President's List, Spring 2020, Earning Criteria: 4.0 GPA
  • President's List, Winter 2020, Earning Criteria: 4.0 GPA

Languages

Spanish
Native or Bilingual

Timeline

Service Unit NonRN Manager 1

Kaiser Permanente
02.2022 - Current

Administrative Specialist IV

Kaiser Permanente
03.2019 - 02.2022

Administrative Assistant III

Kaiser Permanente
05.2016 - 03.2019

Bachelor of Science - Business Administration

DeVry University

Masters - Health Administration

Capella University
MELINA Braun