CLINTON MINARA OSORO

• Handled equipment, chemicals and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Worked on cleaning team to service hotels, offices and other commercial buildings.
• Ordered new cleaning supplies for upcoming jobs.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

• Greet customers and hand out menus.
• Take meal and beverage orders from customers and place these orders in the kitchen.
• Make menu recommendations and inform patrons of any specials.
• Deliver meals and beverages to tables when they have been prepared.
• Check that customers are satisfied with their meal.
• Prepare the bill for tables when requested.
• Cash up bills and ensure that the correct amount has been paid.
• Administer change to tables if needed.

· Provide excellent customer services.

· Always strive towards best customer satisfaction

· Greet customers and present menus.

· Make suggestions based on their preferences.

· Take and serve food/drinks orders.

· Up-sell when appropriate

· Arrange table settings.

· Always keep tables clean and tidy.

· Check products for quality.

Deliver checks and collect payments

• Handle customer inquiries via email and chat, giving prompt answers to customer questions.
• Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
• Collaborate with internal stakeholders such as the product and payments team for faster resolutions.

Identify and escalate customer requests to managers when there’s a complex issue.