Christy Arnold
St. Louis,MO
Summary
Dedicated and detail-oriented administrative and logistics professional with over 21 years of experience in office management, customer service, and logistics coordination. Demonstrated success in optimizing processes, driving operational efficiency, and delivering exceptional service in fast-paced environments. Adept at managing cross-functional teams, streamlining workflows, and ensuring timely project completion. Recognized for leadership, problem-solving abilities, and a relentless commitment to excellence. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Logistics Coordinator
GadellNet Consulting Services
St. Louis, MO
09.2021 - 10.2024
- Spearheaded the procurement, distribution, and tracking of IT equipment across multiple departments, ensuring a 99% on-time delivery rate and reducing asset downtime by 15%.
- Developed and implemented robust logistics strategies that minimized shipping times and optimized inventory management, cutting overall operational costs by 10%.
- Collaborated with vendors and IT teams to fulfill hardware and software requests, ensuring seamless coordination for both office and remote teams, contributing to increased operational efficiency.
- Managed complex schedules for IT engineers, ensuring 100% project deadline adherence while maintaining clear communication channels between stakeholders.
- Led initiatives to forecast IT infrastructure needs, working closely with finance and procurement teams to ensure budget alignment and operational readiness.
Administrative Assistant
School Sisters Of Notre Dame
St Louis, MO
05.2021 - 09.2021
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in 80% increased revenue.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
- Oversaw staff correspondence, record tracking and data communications, resulting in 70% improved automation of office operations.
Psghetti's Pasta and Sandwiches
St. Louis, MO
09.2003 - 09.2021
- Oversaw daily operations of a high-volume restaurant, leading a team of 30+ staff members, and achieving a consistent 90% customer satisfaction rating.
- Increased operational efficiency by 20% through the development of a streamlined scheduling and inventory management system, ensuring the restaurant was always well-stocked and adequately staffed.
- Reduced employee turnover by 25% through a robust staff training and development program that focused on fostering teamwork and a positive work environment.
- Managed financial operations, including budgeting, payroll, and expense tracking, leading to a 5% increase in profit margins over a two-year period.
- Successfully resolved escalated customer complaints, ensuring a continued reputation for high-quality service and maintaining customer loyalty.
Department of Social Services: Children's Division
St. Louis, MO
06.2013 - 11.2014
- Conducted thorough assessments of children in high-risk environments, ensuring their safety and well-being, and successfully advocating for the placement of children in secure and supportive foster care or adoptive homes
- Developed and executed individualized service plans aimed at family reunification, contributing to a 15% increase in successful reunification cases
- Played a critical role in court proceedings, providing expert testimony and preparing detailed case reports, resulting in favorable outcomes in 85% of cases
- Maintained detailed case records and documentation, ensuring compliance with regulatory standards and contributing to a 20% improvement in case management efficiency
- Collaborated with families, foster parents, and service providers, ensuring comprehensive care and support for children, while monitoring case progress through regular home visits and evaluations
Education
Bachelor of Arts - Psychology, Criminology
Missouri State University
Springfield, MO12.2008
Associate of Science - General Education
Saint Louis Community College, Meramec
St. Louis, MO05.2006
Skills
- Administrative Support & Office Management
- Logistics Coordination & Inventory Control
- Team Leadership & Staff Training
- Customer Service Excellence
- Vendor & Client Relations
- Process Optimization & Strategic Planning
- Scheduling Coordination
Affiliations
- Dean's List 2004-2008
- Animal shelter volunteer/advocate
- Parish volunteer
- Parent volunteer for multiple school functions and extracurricular activities
Timeline
Logistics Coordinator
GadellNet Consulting Services
09.2021 - 10.2024
Administrative Assistant
School Sisters Of Notre Dame
05.2021 - 09.2021
Department of Social Services: Children's Division
06.2013 - 11.2014
Psghetti's Pasta and Sandwiches
09.2003 - 09.2021
Bachelor of Arts - Psychology, Criminology
Missouri State University
Associate of Science - General Education
Saint Louis Community College, Meramec
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