Highly accomplished Senior Client Success Manager with a proven track record of actively listening to clients to identify growth opportunities. Skilled in understanding and determining customer needs, I excel at delivering tailored solutions that increase customer satisfaction—possessing a keen ability to build solid relationships and provide exceptional service, consistently driving revenue growth and exceeding client expectations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively.