Proven leader with a track record of enhancing operational efficiency and staff performance at the Boys and Girls Club of Providence. Skilled in staff motivation and training, with a knack for implementing safety processes. Excelled in fostering strong interpersonal relations and customer service, significantly improving parent satisfaction and safety standards.
Diligent Shift Supervisor with multifaceted administrative abilities. Handles high work volumes and maintains frequent contact with parents calmly and professionally. Making calls to the parents and greeting parents upon arrival. I am the one who has difficult conversations with our parents I work well with the staff we have open communication I can pass down certain rules to the staff that are needed if the Director is not in the building I have access to opening and closing the building. I work great with the children I am easy to talk to I know what to discipline and how to discipline. I am decisive in managing routine clerical needs and working accurately with minimal oversight to handle files, correspondence, data entry, and attendance records. Competent in helping staff and visitors with diverse needs while handling a substantial daily workload.
Kitchen
Van Driver
• Developed strong rapport with students to create a positive atmosphere within the school van setting.
• Maintained a clean, safe, and organized vehicle for comfortable student transportation.
• Managed emergencies efficiently by following established protocols, safeguarding the well-being of students on board.
• Worked collaboratively with other drivers in coordinating pickup/drop-off schedules for various after-school activities or field trips.
• Demonstrated punctuality consistently in arriving at designated stops according to schedule requirements.
• Completed accurate records of daily mileage logs, maintenance checks, and incident reports as required by school policy.
• Developed positive relationships with students, faculty, and parents to support continuous rapport and communication.
• Executed proper and timely loading and unloading of passengers.
• Assisted in training new drivers and maintaining driver certifications.