Enthusiastic and detail-orientation office administrator with 11+ years of experience as Office Administration, Operations Management and Admin executive
Overview
10
10
years of professional experience
Work History
Office Administration
Arranging and coordinating over 50 meetings every month with the Clients/ Project Managers / Business Sales Managers both Onsite & Offsite
Space Management – Includes allotment of Cubicles to Employees, Telephone Connectivity, Cubicle Keys to over 250 employees
Maintained office Stationary
Ordered and distributed office supplies only on need basis thus by decreasing unnecessary expenditure
Maintained tidy office including organizing and taking care of cleaning lobby and office area
Arrangement of Dispatch if any, Processing of Business Cards for Managers
Arrangement of Mobile Phones to Managers & payment of Bills
Coordinating with IT dept for any Software installations
Setting up Conference Calls, Video calls with Onsite / Clients
Coordinating Client visits, making hotel reservations, Transport Arrangements, food arrangements Flight Ticket reservations, arrangement of site seeing if any
Coordinating with the employees for Visa processing, Travel Requests, Flight Booking and Accommodation at Onsite & offshore, if employees are on deputation
Assisting Managers in Approving of Claims & Leave Requests
Taking care of transport & food arrangements of employees who stayed beyond work hours
Coordinating with the project team in various activities like providing Physical access to Zones, revocation of access to Zones, loss of card
Organizing events like Birthday Bash, Team Outing, and Town hall Meetings
Prioritize work and multi tasking
Operations Management
Setting up Work Order Number (WON) for Cost budget, Milestones, Profitability & Realization
Create contract for new WON (Turnkey/T&M)
Employee Allocations/Deallocations into projects
Keeping Track of Associates Leave record
Responsible for proper entry of time sheet entry filled by the associates
Export details Vitals and collecting Billing details from Managers
Generating monthly billing for Turnkey and T&M projects
Preparing reports for Resource Allocation, Mapping and Projection
Reduced error in billing by keeping staff educated
Preparing monthly reports to various departments
Generating Final invoice
Track the invoice payments
Tag the payment to respective invoices
Make sure all the invoices are paid as per the PO or SOW.
Completed clerical tasks such as filing, copying, and distributing mail
Managed daily data entry and kept clerical information accurate and up-to-date
Maintained and updated office records, both digital and physical
Welcomed office visitors and alerted staff to arrivals of scheduled appointments
Senior Administrative Assistant
E.I. DuPont Service Center India
01.2011 - 01.2014
Managing day-to-day operations of executive office
Organize and maintain documents and presentations
Schedule and coordinate meetings of executive teams,functional teams and Board of Directors
Prepare and edit correspondence, reports and presentation
Make travel arrangements and accommodations including comprehensive and detailed itineraries
Responsible for complex meeting/event preparation to ensure seamless execution of special events, including Town Hall Meetings, recognition events and special communications including setup AV, preparing presentations/agendas/,documenting notes and coordinating follow-up items to completion
Manage general office and administrative tasks,including ordering of miscellaneous supplies,renewing memberships and subscriptions,photocopying,faxing,deliveries,etc.,
Perform other duties as assigned and assist with special projects as needed.
Supported program operations by preparing and updating documents, reports and spreadsheets
Created and updated records and files to maintain document compliance
Offered technical support and troubleshot issues to enhance office productivity
Managed electronic records database and handled all file requests
Coordinating Client visits, making hotel reservations, Transport Arrangements, food arrangements Flight Ticket reservations
Scheduled and coordinated meetings,appointments,travel arrangement for supervisors and managers
Arranging meetings and coordinating with the Clients/ Project Managers / Business Sales Managers both Onsite & Offsite
Space Management – Includes allotment of Cubicles to Employees, Telephone Connectivity, Cubicle Keys
Maintained office Stationary
Ordered and distributed office supplies only on need basis thus by decreasing unnecessary expenditure
Maintained a tidy office including organizing and taking care of cleaning the lobby and office area
Setting up Conference Calls, Video calls with Onsite / Clients
Coordinating with the employees for Visa processing, Travel Requests, Flight Booking and Accommodation at Onsite & offshore, if employees are on deputation
Assisting Managers in Approving of Claims & Leave Requests
Taking care of transport & food arrangements of employees who stayed beyond work hours
Coordinating with the project team in various activities like providing Physical access to Zones, revocation of access to Zones, loss of card
Organizing events like Birthday Bash, Team Outing, and Town hall Meetings
Prioritize work and multi tasking
Supported program operations by preparing and updating documents, reports and spreadsheets
Managed electronic records database and handled all file requests
Acted as backup for other employees by providing support and adapting to requirements of department
Maintained personal schedule, professional calendar and individual appointments for senior staff members
Administrative Assistant and Office Administrator
Tata Consultancy Services
09.2006 - 03.2010
Worked for Chrysler, US and also handled Operations Management
Awarded as the best employee by Chrysler Board of Directors.
Completed bi-weekly payroll for 50 employees
Office Administrator
Naandi Foundation
08.2004 - 09.2006
Answering Phone calls and greeting officials
Travel arrangement and coordination
Making Hotel reservations
Purchase and maintenance of Office Stationery
Maintained Petty Cash book and day book
Maintained office stock, like Air Conditioners, Tables,Chairs,Pantry
Maintaining Attendance & Movement Register
Preparing internal notes
Organized monthly team meeting for 35+ staff members to check for any concerns, issues and needs
Communicated and worked closely with the Head of Operations for the same
Maintained Office equipment computers,printers,copiers,increasing efficiency by 10%
To maintain receipts & payments vouchers and sending the same to Accounts Dept,
To maintain Day book, receipts & payments
Issuing Salaries/ cheques
Processing and sending the bills to the Finance dept
Created and updated spreadsheet and presented for weekly,monthly and quarterly updates to upper management.
Interacted with customers by phone, email, or in-person to provide information
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Maintained electronic and paper filing systems for easy retrieval of information
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
Office Administrator
08.2003 - 07.2004
Answering phone calls, greeting customers
Scheduling Staff Meetings,arrangement of refreshments
Making travel arrangements and coordination
Purchase of Office Stationery
Maintenance of Stock
Maintenance of Logbook for Vehicles
Maintenance of Movement Registers
Maintenance of Attendance Register
To maintain of Cash Book
To maintain receipts & payments vouchers and send the updates to the upper department
Issuing Salaries/Cheques
Interacting with bank personal and updating bank pass books
Taking care of other Office requirements, if any
Completed bi-weekly payroll for 100 employees
Interacted with customers by phone, email, or in-person to provide information
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Maintained electronic and paper filing systems for easy retrieval of information
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
Education
Master - Business Administration
Osmania University
07.2007
Bachelors - Commerce with Computers
Osmania University
India
06.2003
Diploma - Commercial & Computer Practice
State Board of Technical Edu
05.2001
Skills
Technical Skills
Microsoft Office (Word, PowerPoint, Excel)
Typewriting: Higher Speed 200 Wpm
Office outlook
Skilled in public speaking, administrative skills and communication
Adept at Excel, preparing and delivering reports and budgeting
Passion for conflict resolution and building positive workplace environments
Awarded as “Best Performer” by Directors of Chrysler (Client) at Tata Consultancy Services”, India