Kerry Baker
Hartford,CT
Summary
Dedicated Office Assistant with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Office Suite and history achieving high data output.
Overview
13
13
years of professional experience
Work History
Office Assistant
State Of CT
Hartford, CT
11.2010 - Current
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Verified accuracy of business records by consistently updating customer information.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Drafted common document templates for use by executives and employees.
- Prepared meeting materials and took clear notes to distribute to colleagues
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled client correspondence and tracked records to foster office efficiency.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to ELicense database.
- Arranged meetings for the directoor and coordinated resources for use by all attendees.
Quality Assurance Editor
JobTarget
New London, CT
06.2009 - 11.2010
- Prepared, rewrote and edited pieces to improve readability and impact.
- Reviewed job listings for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Used HTML too edit postings for content / grammar etc
Income Audit Lead Clerk
Foxwooods
Mashantucket, CT
06.2008 - 01.2009
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Reviewed order data to verify transactions and shipping dates.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Entered sales data using excelfollowing procedures to keep information private.
- Supported staff on special assignments and ad hoc projects.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Excel database.
Education
No Degree - General
Three Rivers Community College
Norwich, CTHigh School Diploma -
Norwich Free Academy
Norwich, CT06.1990
Skills
- Payroll Processing
- Prioritizing Work
- Customer Service
- Data Entry and 10-Key
- Google Drive
- Calendar Management
- Data Entry
- Time Management
- Microsoft Windows
- Data Recording
- Adobe Systems Adobe InDesign
- Issue Resolution
Languages
Spanish
Limited Working
Timeline
Office Assistant
State Of CT
11.2010 - Current
Quality Assurance Editor
JobTarget
06.2009 - 11.2010
Income Audit Lead Clerk
Foxwooods
06.2008 - 01.2009
No Degree - General
Three Rivers Community College
High School Diploma -
Norwich Free Academy
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