Ayesha Akter
San Antonio,Texas
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Uttara University
02.2012 - 09.2012
- Managed daily campus activities, including mail and fax correspondence, equipment and supplies management, communication, and clerical work
- Assisted faculty and staff with administrative tasks, such as scheduling, filing, and data entry
- Maintained records and databases, ensuring accuracy and confidentiality.
Caregiver
Bangladesh
01.2008 - 12.2011
- Helped the client with dressing, household tasks, chores, exercise, meals, and medication
- Provided companionship and emotional support, building trust and rapport
- Coordinated with the client's family and healthcare providers, ensuring quality care and safety.
Store Cashier
Bangladesh
02.2005 - 12.2007
- Processed and received payments and issued receipts to customers, using cash register and handled any other task assigned by store manager, such as stocking, inventory
- Delivered excellent customer service, resolving issues and answering inquiries.
Education
Bachelor of Business Administration - Business Management
The University of Texas At San Antonio
San Antonio, TX12.2022
Leadership Success Program - Teh National Society of Leadership And Success
The University of Texas At San Antonio
San Antonio, TX12.2021
Associate of Art - Associate of Art
San Antonio College
San Antonio, TX05.2020
High School Diploma -
Changarchore College
Bangladesh04.2007
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Computer and technology use
- Budget and accounting principles
- Instructional activity
- Problem-solving
- Communication
- Clerical work
- Customer service
References
- Margaret Costantino, M.A., Executive Director, Center for Refugee Services, Professional Acquaintance, 210-949-0062, director@sarefugees.org
- Becca Mcnitzky, Executive Director, Magdalena House, Professional Acquaintance, 210-561-0505, bmcnitzky@maghouse.org
- Bertha Castellanos, Certified Advisor, San Antonio Community College, Professional Acquaintance, 210-486-0458, bcastellanos6@alamo.edu
Volunteer Experience
- Magdalena House: Community and social service in San Antonio, Texas
- San Antonio Food Bank: Community and social service in San Antonio, Texas
- Center of Refugee Service: Community and social service in San Antonio, Texas
- SAMMinistries: Community and social service in San Antonio, Texas
Timeline
Administrative Assistant
Uttara University
02.2012 - 09.2012
Caregiver
Bangladesh
01.2008 - 12.2011
Store Cashier
Bangladesh
02.2005 - 12.2007
Bachelor of Business Administration - Business Management
The University of Texas At San Antonio
Leadership Success Program - Teh National Society of Leadership And Success
The University of Texas At San Antonio
Associate of Art - Associate of Art
San Antonio College
High School Diploma -
Changarchore College
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