Danielle Oliveira
N Arlington,NJ
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
2
2
years of professional experience
Work History
Assistant Registrar -Degree Conferal
Saint Peters University
10.2022 - Current
- Streamlined registration processes by implementing innovative technologies and updated procedures.
- Enhanced student satisfaction with the registration process through effective communication and prompt issue resolution.
- Assisted in the development of academic policies, promoting consistency and alignment with institutional goals.
- Reviews Graduation applications and sends them to the Department and Dean for approval
- Degree Reporting to NSC
- Manages the office Workstudy
- Trained staff on updated registration procedures, enhancing team performance and knowledge of best practices.
- Managed course scheduling for optimal class availability, ensuring smooth academic progress for students.
- Coordinated with other departments to facilitate cross-functional projects related to enrollment management and student success.
- Developed comprehensive training materials for new hires, ensuring a seamless transition into the role of Assistant Registrar.
- Assisted in the preparation of commencement ceremonies by coordinating logistics such as diploma ordering and distribution lists.
- Conducted regular audits of student records, maintaining compliance with institutional policies and federal regulations.
- Evaluated transfer credit requests in accordance with institutional policies, streamlining the transfer process for incoming students.
- Managed appeals process for academic petitions, providing fair resolutions while adhering to established guidelines.
- Implemented new software systems to optimize record-keeping accuracy, increasing overall efficiency across the department.
- Collaborated with other registrars in the region to share best practices, fostering continuous improvement within the profession.
- Contributed to improved graduation rates by closely monitoring student progress towards degree completion.
- Ensured accurate reporting of enrollment data to internal stakeholders as well as external agencies like National Student Clearinghouse.
- Maintained accurate student records, contributing to efficient administration and data-driven decision making.
- Collaborated with faculty and staff to address scheduling conflicts and ensure seamless course offerings.
- Supported accreditation efforts through timely submission of reports and documentation required by accrediting bodies.
- Provided exceptional customer service to students, addressing inquiries regarding registration, transcripts, and degree requirements.
- Served as a liaison between students and academic advisors, facilitating communication for effective degree planning.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
EastSide High School
Newark, NJ06.2002
Skills
- Strong Organization
- Higher education experience
- Record keeping proficiency
- Enrollment Management
- Policy Interpretation
- Budgeting knowledge
- Records Management
- Program assessment
- Course Scheduling
- Admissions Support
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
Languages
Portuguese
Native or Bilingual
Timeline
Assistant Registrar -Degree Conferal
Saint Peters University
10.2022 - Current
High School Diploma -
EastSide High School
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