Antoinette Martinez
Stockton,CA
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 14 years of experience working in busy, fast paced environments efficiently and safe.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Package Handler
FedEx:Ground
06.2021 - Current
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
Lead Clerk (LC)
WinCo Foods
07.2019 - 02.2021
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
- Provided administrative support to executive staff members when needed, demonstrating adaptability and resourcefulness in high-pressure situations.
- Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Senior Clerk
The Hope Chest Thrift Store
04.2009 - 12.2018
- Enhanced team productivity by coordinating schedules, managing calendars, and prioritizing tasks.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
- Set up interviews for new hires.
- Answered phones and open and closed buildings.
- Managed the cash register and safe.
- Priced merchandise and stocked sales floor.
- Loaded and unloaded trucks.
Education
CNA
Modesto City Schools ROP
Modesto, CA 08.2018 - 12.2018
GED -
A.C.E
Modesto, CA 09.2006 - 05.2007
Skills
- Warehouse Safety
- Workplace Cleanliness
- Answer phones
- Customer Service
- Typing
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Reliable team player
- Quality assurance mindset
Certification
- CNA - Certified Nurse Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteImportant To Me
Work-life balanceFlexible work hoursWork from home optionCareer advancementPaid time offTimeline
Package Handler
FedEx:Ground
06.2021 - Current
Lead Clerk (LC)
WinCo Foods
07.2019 - 02.2021
CNA
Modesto City Schools ROP
08.2018 - 12.2018
Senior Clerk
The Hope Chest Thrift Store
04.2009 - 12.2018
GED -
A.C.E
09.2006 - 05.2007