Amelia Rainey
Hopewell,VA
Summary
Proven administrative and leadership expertise honed at Acousti Engineering Company of Florida and other notable firms. Excelled in streamlining operations, enhancing customer relations, and driving team performance. Skilled in data entry and relationship building, achieving a significant improvement in administrative efficiency and employee satisfaction.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Acousti Engineering Company of Florida
Richmond, VA
05.2024 - 09.2024
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Processed invoices for payment using accounting software applications.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Warehouse Worker
Amazon
Richmond, VA
07.2023 - 05.2024
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Packed boxes and stock using organizational guidelines.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Lead Server
Cinema Cafe
Chester, VA
05.2022 - 06.2023
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Verified legal drinking age before serving beer, wine, and liquor to comply with state law.
- Managed opening and closing duties to facilitate restaurant operations.
Shift Lead
Firehouse Subs
Colonial Heights, VA
10.2020 - 05.2022
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Educated customers about offerings, promotions and pricing to boost sales.
- Completed opening and closing duties to facilitate business operations.
- Supervised staff during shift changes and ensured transition went smoothly.
- Evaluated employee performance, delivering individualized feedback and praise.
Education
High School Diploma -
Colonial Heights High School
Colonial Heights, VA06-2021
Skills
- Scheduling
- Reception oversight
- Administrative operations
- Payroll liability and deductions
- Data entry
- Relationship building
- Purchase orders organization
- Problem-solving
- Customer relations
- Employee timesheet processing
Timeline
Administrative Assistant
Acousti Engineering Company of Florida
05.2024 - 09.2024
Warehouse Worker
Amazon
07.2023 - 05.2024
Lead Server
Cinema Cafe
05.2022 - 06.2023
Shift Lead
Firehouse Subs
10.2020 - 05.2022
High School Diploma -
Colonial Heights High School
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