Sean Callery

• Established new collaborations with correctional and probation departments.
• Conducted presentations to advocate for Medication-Assisted Treatment services.
• Directed outreach initiatives across Maine and Northern New England to increase patient enrollment.
• Evaluated engagement statistics to create strategies for regional program development.
• Collaborated with various correctional facilities to provide healthcare services to individuals upon release.

• Created and monitored structured recovery programming for residents.
• Maintained behavioral accountability systems to support relapse prevention.
• Conducted group sessions and coordinated resident progress with external counselors.
• Facilitated intake assessments and compliance with licensing and community standards.

• Led recruitment strategy, client management, and operational execution for a high-volume professional staffing division.
• Utilized Bullhorn CRM to manage candidate pipelines, client communications, and job order tracking with efficiency and accuracy.
• Leveraged long-standing relationships from previous tenure at Complete Labor and Staffing to secure contracts and staff professional roles for existing industrial clients expanding into white-collar hiring.
• Oversaw full-cycle recruiting for a variety of professional positions, ensuring placements matched client culture and skill requirements.
• Collaborated closely with the sales team to identify new business opportunities and convert leads into repeat clients.
• Trained recruiters on internal systems, performance benchmarks, and client service expectations.

• Oversaw multi-branch operations and staffing strategies across Maine, New Hampshire, and Northern Massachusetts.
• Utilized Salesforce as the primary CRM for managing client accounts, tracking sales pipelines, and analyzing territory performance.
• Developed and launched the company’s first onsite staffing program at one of the world’s largest soda and chip manufacturers, handling over 100+ contingent workers.
• Led cross-functional coordination between client operations and CoWorx teams to ensure smooth onboarding, compliance, and workforce productivity.
• Analyzed market trends to identify growth opportunities and led initiatives to expand client base and improve fill rates.
• Provided coaching to branch leaders and recruiters on performance metrics, customer engagement, and territory growth strategies.

Complete Labor and Staffing, Portland, ME

(Jul 2018 – Feb 2024)

District Manager

(Oct 2019 – Feb 2024)

• Drove 55% of company-wide net sales at a 32% profit margin, directly impacting company growth and profitability.
• Increased district net profit from $38M to $44M in year one, and from $44M to $55M in year two—adding a total of $17 million in two years.
• Led daily operations across multiple branches in Maine and New Hampshire, including full accountability for sales, recruiting, client service, compliance, and P&L management.
• Built and implemented a district-wide training program to upskill internal staff, boosting consistency and performance across all locations.
• Developed and promoted five branch managers from Customer Service Representatives through structured coaching, mentorship, and operational development.
• Created and reviewed P&Ls for each branch to drive cost savings and maximize profitability.
• Analyzed branch-level financials and KPIs, introducing targeted strategies to improve underperforming offices and grow market share.
• Collaborated directly with ownership to design and deploy operational improvements and scalable growth strategies driven by recruiting, client retention, and sales innovation.
• Launched performance evaluation systems across branches, improving accountability and productivity.
• Led cross-functional teams to roll out sales and marketing campaigns, enabling expansion into new industries and improving brand visibility.
• Maintained transparent communication channels with branch managers to ensure alignment with strategic goals.

Branch Manager

(Mar 2019 – Oct 2019)

• Elevated Portland branch from #8 to the #1 performing office company-wide within the first year through aggressive market development and operational excellence.
• Drove diversification by expanding into new industry verticals and rejecting low-margin volume caps, boosting profitability.
• Built long-term relationships with local employers and community groups to expand client base and talent pool.
• Introduced retention-focused practices to reduce turnover and improve team stability.
• Oversaw technology rollouts and workflow changes to improve day-to-day efficiency and service delivery.
• Collaborated with marketing to create localized promotions and drive inbound client interest.

Customer Service Representative

(Jul 2018 – Mar 2019)

• Served as the frontline support for client staffing needs, answering inquiries and managing job placements.
• Provided high-touch customer service to job seekers and employers, handling payroll, scheduling, and conflict resolution.
• Promoted within 9 months based on performance, leadership potential, and client service impact.
• Regularly consulted with clients to resolve issues and align labor solutions with business needs.
• Increased sales revenue through proactive promotion of staffing solutions (daily, weekly, temp-to-hire).