Dedicated professional with knowledge of both Data Entry and Customer Service skills offering polished communication skills, solid computer expertise and an outgoing, positive demeanor.
Overview
3
3
years of professional experience
Work History
Data Entry Operator
General Dynamic Information Technology
Shreveport, LA
03.2021 - 03.2022
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Verified data files prior to entry to maintain high data accuracy.
Sorted documents and maintained organized filing process.
Executed data verification to detect errors.
Organized, sorted and checked input data against original documents.
Maintained ongoing communication with relevant departments to confirm accurate data delivery.
Verified accuracy of data before transcribing.
Customer Service Associate
Walgreens
Castle Rock, CO
08.2020 - 04.2021
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Food Service Associate
Sodexo Dining
Grand Junction, CO
01.2019 - 05.2020
Greeted visitors, answered questions and accepted payments.
Stocked condiments, beverages and plates for diners.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Made food according to standard recipes with requested changes for customer satisfaction.
Learned other teammates' work tasks to train as backup.