Madalyn Unitt
Greeley,CO
Summary
Dedicated professional with knowledge of both Data Entry and Customer Service skills offering polished communication skills, solid computer expertise and an outgoing, positive demeanor.
Overview
3
3
years of professional experience
Work History
Data Entry Operator
General Dynamic Information Technology
Shreveport, LA
03.2021 - 03.2022
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified data files prior to entry to maintain high data accuracy.
- Sorted documents and maintained organized filing process.
- Executed data verification to detect errors.
- Organized, sorted and checked input data against original documents.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Verified accuracy of data before transcribing.
Customer Service Associate
Walgreens
Castle Rock, CO
08.2020 - 04.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Food Service Associate
Sodexo Dining
Grand Junction, CO
01.2019 - 05.2020
- Greeted visitors, answered questions and accepted payments.
- Stocked condiments, beverages and plates for diners.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Palisade High SChool
Palisade, CO05.2019
Skills
- Monthly Closings
- Log Book Maintenance
- Project Tracking
- Annual Evaluations
- Data Verification and Review
- Document Management and Storage
- Transcribing Documents
- Excel Formulas
- Updating Client Data
- Customer Satisfaction
- Cash Register Operation
- Customer Transactions and Relations
Languages
French
Professional Working
English
Native or Bilingual
ASL
Timeline
Data Entry Operator
General Dynamic Information Technology
03.2021 - 03.2022
Customer Service Associate
Walgreens
08.2020 - 04.2021
Food Service Associate
Sodexo Dining
01.2019 - 05.2020
High School Diploma -
Palisade High SChool
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