Jessica Richardson

Strategic Performance Management:

• Lead the formulation and implementation of holistic performance improvement strategies, ensuring alignment with organizational objectives to foster a culture of continuous growth and advancement

Cross-functional Collaboration:

• Collaborate cross-functionally with operations, sales, HR, and recruiting teams to optimize KPIs, track progress, and eliminate barriers to success

Liaison and Acquisition Integration:

• Act as a liaison between the local organization and the parent company, facilitating monthly business performance meetings and contributing significantly to acquisition integration efforts

Data Quality Enhancement:

• Play a critical role in strategy development by enhancing data quality and enabling profound and insightful analytics for informed and strategic decision-making

Key Accomplishments:

• Designed and executed labor management tools, reducing personnel spend by 12% within the first 90 days
• Developed new sales strategy using data insights, leading to improved performance and enrollment growth
• Partnered with HR and Recruiting to implement staff planning best practices, including a wage restructure and functional tools to provide staffing level recommendations.
• Improved data quality and analytics capabilities, enabling informed and strategic decision-making.

Category Expertise:

• Served as the category expert in Cordless Stick Vacuums and Robotics, utilizing competitive insights to determine market and consumer trends for short- and long-term strategy

Strategic Recommendations:

• Created and presented strategic recommendations based on category gaps and opportunities for retail partners to expand brand placement

Demand Planning Management:

• Assisted in managing the demand planning process by creating market-level projections to analyze internal product forecasts and assess category risk/opportunity

Key Accomplishments:

• Developed a strategic plan to grow market share in assigned categories, resulting in share gains of up to +700 BPS YoY
• Worked cross-functionally to expand Cordless and Robotic distribution and assortment at two key retailers by 50%
• Implemented and trained on team-wide best practices for more efficient results in multiple subcategories

Sales Reporting and Analytics:

• Executed and presented weekly, quarterly, and yearly sales results to the executive team
• Partnered with sales, marketing, and operation teams to develop performance analytics for strategic business decisions

Supply Chain Collaboration:

• Partnered with supply, demand, and inventory teams to allocate products to retailers appropriately
• Created a review process for analyzing and improving forecast accuracy

Key Accomplishments:

• Collaboration and data automation improved data accuracy and reliability for weekly sales reporting
• Established a weekly communication system for sharing data analytics across multiple teams, enhancing business planning decisions
• Implemented training, KPI reporting, and monthly conference calls to improve sales forecast accuracy by in the first fiscal year.

Budget Design and Delivery:

• Designed budgets and delivered results to the executive team through collaboration with sales, demand planning, and finance teams

Cross-functional Synergies:

• Offered strategic direction, training, and guidelines to staff members in achieving desired results
• Built strong relationships with a cross-functional team of six area managers to identify, assess, and discuss market results with regional managers

Key Accomplishments:

• Enhanced sales performance and retail store profitability by recognizing profit KPIs and facilitating sales operations to 95+ retail locations
• Reduced company-wide waste by 1.5% and improved profitability over two fiscal years through resource planning systems
• Attained $10M in labor efficiency improvements by redesigning the labor management system for retail.