Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Chef/Owner
Self Employed
Grand Junction, CO
03.2018 - 12.2020
Managed day-to-day business operations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Improved records management systems for leases and contracts to boost renewals timeliness.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Reconciled daily sales, returns and financial reports in QuickBooks.
Won Blue Ribbon Peach Fest
1 and 2nd place Salsa winner
Monitored line processes to maintain consistency in quality, quantity and presentation.
Medical Receptionist
Western Valley Family Practice
Fruita , CO
09.2013 - 03.2014
Safeguarded medical records and patient data in accordance with HIPAA protocols.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Checked patient insurance, demographic and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Received over 60 calls per day
Office Manager
Titan Communications
Show Low, AZ
02.2007 - 04.2008
Budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coached new hires on company processes while managing employees to achieve maximum production.
Maintained computer and physical filing systems.
Managed office operations
Managed office operations while scheduling appointments for department managers.
Payroll
Submit as-built billing to corporate office in Albuquerque.
Assisted Project Manager oversee, managed 15 man crew.
Market Director
American Diabetes Association
Albuquerque, NM
07.2001 - 01.2007
Managed accounts to retain existing relationships and grow share of business.
Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
Adapted marketing plans to specific audiences based on special events and programs.
Coordinated with social media, public relations and other teams to execute product introductions.
Directed and coordinated America's Walk for Diabetes, Celebrity Art Auction.
Recruited and managed 100 plus volunteers for various events and programs.
Complied financials and other new business to the board of directors
Special Events Director
Greater Pueblo Chamber Of Commerce
Pubelo, CO
03.1997 - 06.2001
Managed administrative logistics of events planning, event booking and event promotions.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Generated client retention by accurately organizing and executing Business to Business EXPO trade shows and events.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Directed 4 major city events to bring in lodging revenue thru 1/2 cents tax. Two of events attracted 100K in attendance.
Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Debt Collection Specialist
Check Rite
Pueblo, CO
11.1996 - 03.1997
Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
Worked with customer to create debt repayment plan based on current financial condition.
Processed debtor payments and updated accounts to reflect new balance.
Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
Able to collect old accounts. Able to skip trace and collect
Listened to customers and negotiated solutions that met creditor and debtor needs.
Education
High School Diploma -
Centennial High School, Pueblo CO
06.1985
Biology
Otero Jr College, La Junta CO
Biology
University of Southern Colorado, Pueblo, CO
Timeline
Chef/Owner - Self Employed
03.2018 - 12.2020
Medical Receptionist - Western Valley Family Practice
09.2013 - 03.2014
Office Manager - Titan Communications
02.2007 - 04.2008
Market Director - American Diabetes Association
07.2001 - 01.2007
Special Events Director - Greater Pueblo Chamber Of Commerce