AKILAH JOHNSON
Carson,CA
Overview
15
15
years of professional experience
Work History
Virtual Assistant
SHYNE Communications
Carson, CA
02.2010 - Current
- Organized and managed calendars, appointments, and travel arrangements for clients.
- Handled confidential information with discretion.
- Conducted research on potential leads for new business opportunities.
- Designed templates for emails, newsletters, webpages. using HTML and CSS.
- Researched current trends in the industry and identified potential areas for improvement.
- Compiled data from various sources to create reports and presentations.
- Proofread documents for accuracy prior to final submission to clients.
- Assisted in the development of marketing materials such as brochures and flyers.
- Created invoices and tracked payments received from customers.
- Scheduled meetings with stakeholders via video conferencing tools.
- Transcribed audio recordings into written format according to specified guidelines.
- Updated website content with new products or services offered by the company.
Property Manager
Johnny Gustavia
Los Angeles, CA
01.2020 - 02.2023
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Education
Master of Arts - Business Management
Liberty University
Lynchburg, VA05-2016
Bachelor of Arts - Communications
California State University, Northridge
Northridge, CA08-2007
Skills
- Calendar management
- Travel coordination
- Data analysis
- Email marketing
- Client communication
- Document preparation
- Tenant relations
- Maintenance coordination
- Customer service
Timeline
Property Manager
Johnny Gustavia
01.2020 - 02.2023
Virtual Assistant
SHYNE Communications
02.2010 - Current
Master of Arts - Business Management
Liberty University
Bachelor of Arts - Communications
California State University, Northridge