Overview
Work History
Education
Skills
Timeline
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AKILAH JOHNSON

Carson,CA

Overview

15
15
years of professional experience

Work History

Virtual Assistant

SHYNE Communications
Carson, CA
02.2010 - Current
  • Organized and managed calendars, appointments, and travel arrangements for clients.
  • Handled confidential information with discretion.
  • Conducted research on potential leads for new business opportunities.
  • Designed templates for emails, newsletters, webpages. using HTML and CSS.
  • Researched current trends in the industry and identified potential areas for improvement.
  • Compiled data from various sources to create reports and presentations.
  • Proofread documents for accuracy prior to final submission to clients.
  • Assisted in the development of marketing materials such as brochures and flyers.
  • Created invoices and tracked payments received from customers.
  • Scheduled meetings with stakeholders via video conferencing tools.
  • Transcribed audio recordings into written format according to specified guidelines.
  • Updated website content with new products or services offered by the company.

Property Manager

Johnny Gustavia
Los Angeles, CA
01.2020 - 02.2023
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Inspected properties regularly to identify deficiencies and schedule repairs.

Education

Master of Arts - Business Management

Liberty University
Lynchburg, VA
05-2016

Bachelor of Arts - Communications

California State University, Northridge
Northridge, CA
08-2007

Skills

  • Calendar management
  • Travel coordination
  • Data analysis
  • Email marketing
  • Client communication
  • Document preparation
  • Tenant relations
  • Maintenance coordination
  • Customer service

Timeline

Property Manager

Johnny Gustavia
01.2020 - 02.2023

Virtual Assistant

SHYNE Communications
02.2010 - Current

Master of Arts - Business Management

Liberty University

Bachelor of Arts - Communications

California State University, Northridge

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