My personal interest is in utilizing my organizational skills to support others in achieving success while gaining valuable professional experience along the way
Deusha Robinson
Portland,OR
Work Preference
Summary
Administrative Assistant Skills and Professional talent for answering phones. Highly skilled in providing routine and complex administrative support to office. Proven ability to gather data, compile information, maintain records ad calendar events. Competent at managing databases and generating company reports. Efficient in Google docs, Microsoft Office Suites with focus in Access.
Education
Associate of Applied Science - Administrative Assistant
Portland Community College
Portland, OR 06.2015 - 09.2018
Skills
Professional Communication
Videoconference preparation
Calendar maintenance and docketing
Travel arrangement scheduling
Certification
Customer Service/ Call Center Training
WorkSource SW, Portland Oregon
Certificate Received: July 2024
Medical Coding
Portland Community College, Portland Oregon
Certificate Received: September 2024
Accomplishments
My most significant accomplishment as an Administrative Assistant with Data Entry has been my ability to improve the management of large data sets while maintaining accuracy. I have also been effective in migrating data to new systems while lowering mistakes and processing times.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Interests
Software
Microsoft Office Suite, Quickbooks, and Zendesk Software
Work History
Administrative Assistant
Elders In Action
Portland, OR
06.2017 - 08.2018
Answered messages and routed calls to corresponding departments.
Proofread documents and prepared grant proposals.
Copied, Sorted, ad distributed information packets to perspective program clients.
Assisted Program Director with various company projects.
Kept trackof internship hours and shared office tasks with other office assistants.
Telemarketing
Alpine Payment Systems
Portland , OR
06.2015 - 08.2015
Contacted businesses demographically to schedule appointments with field agents.
Obtained and communicated detailed information accurately.
Answered customer inquiries about products and services.
Customer Service Training
Kelly Services
Portland, OR
06.2005 - 08.2010
- Implemented and developed customer service training processes.
- Participated in on site job location with internal teams to share knowledge and improve quality of new store openings.
- Conducted regular training sessions for staff to keep up to date with customer service practices.
- Asked open-ended questions to ascertain what types of products or services customer required.
Timeline
Administrative Assistant
Elders In Action
06.2017 - 08.2018
Associate of Applied Science - Administrative Assistant
Portland Community College
06.2015 - 09.2018
Telemarketing
Alpine Payment Systems
06.2015 - 08.2015
Customer Service Training
Kelly Services
06.2005 - 08.2010
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