Marisol Guerrero
San Antonio,TX
Summary
Punctual and honest worker; with solid background in complex environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve services. Dedicated and compassionate Registered Nurse (RN) with progressive history in direct patient care in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Manager
Las Carretas Mexican Restaurant
2020.06 - 2023.08
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Monitored areas for security issues and safety hazards.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
Pool Technician
Keith Zars Pools
2022.11 - 2023.06
- Ensured client retention with consistent delivery of high-quality pool maintenance services.
- Liaised with internal departments to optimize productivity and efficiency.
- Proven ability to develop and implement creative solutions to complex problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
Youth Leader Instructor
Northside Independent Sch District
2021.04 - 2023.02
- Mentored young individuals, emphasizing the importance of goal-setting and self-improvement.
- Intervened in crisis situations to obtain support for students and reduce escalation or recurrence risks.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Cultivated relationships with community organizations to create opportunities for youth.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
Education
Associates Degree in Nursing - Nursing
San Antonio College
San Antonio, TX12.2023
Associate of Science - Nursing
St. Philip's College
San Antonio, TX05.2021
Skills
- Clinical judgment
- Delegation and Motivation
- Professional Bedside Manner
- Complex Problem-Solving
- Fluent in spanish
- Documentation and Charting
- Certified in CPR
Certification
CPR certified
Additional Information
Clinical Rotations
Downtown Baptist Hospital - 100+ hours
ER, Telemetry, Rehab
Main Methodist Children's Hospital - 100+ hours
PIMC, PICU, NICU, OR
Methodist Hospital Metropolitan - 100+ hours
Labor& Delivery, NICU, Med-Surg
St.Luke's Baptist Hospital - 100+ hours
Med-Surg, ICU, ER
Languages
Spanish
Native or Bilingual
Timeline
Pool Technician
Keith Zars Pools
2022.11 - 2023.06
Youth Leader Instructor
Northside Independent Sch District
2021.04 - 2023.02
Cashier Manager
Las Carretas Mexican Restaurant
2020.06 - 2023.08
Associates Degree in Nursing - Nursing
San Antonio College
Associate of Science - Nursing
St. Philip's College
CPR certified
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