Jeff Young
Electrical Contractor/Business Owner
Yukon,OK
Summary
Highly experienced in sales and electrical systems, and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Resourceful electrician with exceptional communication and organization skills demonstrated over 15+ years in electrical industry. Ambitious and quick-learning with unwavering work ethic. Excellent skills and knowledge of new construction wiring, renovations and residential repair.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Regional Sales Manager
Renewable Energy Holdings
Oklahoma City, OK
01.2022 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Created robust sales plans and set territory quotas.
- Finalized sales contracts with high-value customers.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Boosted market share by establishing sales and distribution channels, developing new products and solidifying sales partnerships.
- Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
- Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Increased sales by offering advice on purchases and promoting additional products.
- Exceeded goals for new accounts in single sales cycle.
- Documented customer interactions using SalesForce to capture data in processing system.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Organized sales paperwork, presented proposals and finalized contracts.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Implemented brand marketing and sales campaigns.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Expanded customer base and boosted profit within product line.
- Attended advanced training to increase product knowledge and productivity.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in monthly revenue.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Trained and mentored new sales representatives.
- Minimized process lags through strategic sourcing and customer expectation management.
Owner/ Electrical Contractor
Two Rivers Electric
Cleveland, TN
11.2019 - 04.2022
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Introduced new methods, practices and systems to reduce turnaround time.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Established foundational processes for business operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Maintained up-to-date administrative records to monitor operational conditions.
- Aligned branding initiatives and sales strategies with client goals.
- Created and monitored promotional approaches to increase sales and profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Optimized team hiring, training and performance.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Trained and developed team members to build human capital.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Trained and motivated employees to perform daily business functions.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generated revenues yearly and effectively capitalized on industry growth.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Prepared annual budgets with controls to prevent overages.
- Evaluated suppliers to maintain cost controls and improve operations.
Electrical Foreman
Benson-Meyer Electric
Cleveland, TN
06.2016 - 11.2019
- Planned, assigned, scheduled and supervised work of power linesmen, electricians and other assisting personnel.
- Oversaw installation, maintenance and repair of power lines, electrical systems, fixtures and appliances.
- Facilitated work site safety by applying knowledge of safety protocol and awareness of potential hazards.
- Worked on various high-rise commercial and residential projects to rough, rehabilitate and maintain electrical systems.
- Maintained detailed records of work activities and notable events.
- Evaluated job site and project specifications to determine supply needs, coordinating availability of equipment and materials.
- Communicated with clients to assess needs, provide status reports ad inform of any potential delays.
- Read complex schematics and blueprints to install and repair electrical systems.
- Managed performance evaluation and scheduling of electrical team members.
- Supervised crew of electricians and maintained safe, efficient and structured work environment.
- Monitored employees to enforce safety and work performance standards.
- Prioritized and distributed work assignments, selecting employees by strength in skills required for each task.
- Monitored employee performance and adherence to job specifications to maintain quality standards and high client satisfaction.
- Resolved team and client challenges with proactive and actionable solutions.
- Evaluated job scope and determined necessary supplies, timelines and projected expenses.
- Established objectives to keep employees motivated and project on schedule.
- Performed electrical installations and repair for residential and commercial projects.
- Trained and mentored subordinates on complex procedures and industry best practices.
- Provided technical guidance to employees on safe operation of equipment and tools.
Owner
Tennessee Valley Home Services
Cleveland, TN
06.2016 - 02.2019
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Introduced new methods, practices and systems to reduce turnaround time.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Established foundational processes for business operations.
- Maintained up-to-date administrative records to monitor operational conditions.
- Aligned branding initiatives and sales strategies with client goals.
- Created and monitored promotional approaches to increase sales and profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Generated revenues yearly and effectively capitalized on industry growth.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Prepared annual budgets with controls to prevent overages.
- Evaluated suppliers to maintain cost controls and improve operations.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Managed available parts, tools and materials inventory to maintain prompt response capability.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Performed minor wall repair, installed drywall and applied wallpaper.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Removed and repaired carpet and wood flooring.
Electrical Foreman
Tilley Brothers Electric
Cleveland, TN
10.2012 - 06.2016
- Planned, assigned, scheduled and supervised work of power linesmen, electricians and other assisting personnel.
- Oversaw installation, maintenance and repair of power lines, electrical systems, fixtures and appliances.
- Facilitated work site safety by applying knowledge of safety protocol and awareness of potential hazards.
- Worked on various high-rise commercial and residential projects to rough, rehabilitate and maintain electrical systems.
- Maintained detailed records of work activities and notable events.
- Evaluated job site and project specifications to determine supply needs, coordinating availability of equipment and materials.
- Communicated with clients to assess needs, provide status reports ad inform of any potential delays.
- Read complex schematics and blueprints to install and repair electrical systems.
- Generated progress reports for clients and coordinated to make determinations on adjusted time and cost requirements.
- Supervised crew of electricians and maintained safe, efficient and structured work environment.
- Monitored employees to enforce safety and work performance standards.
- Prioritized and distributed work assignments, selecting employees by strength in skills required for each task.
- Monitored employee performance and adherence to job specifications to maintain quality standards and high client satisfaction.
- Resolved team and client challenges with proactive and actionable solutions.
- Evaluated job scope and determined necessary supplies, timelines and projected expenses.
- Established objectives to keep employees motivated and project on schedule.
- Performed electrical installations and repair for residential and commercial projects.
- Provided technical guidance to employees on safe operation of equipment and tools.
- Trained and mentored subordinates on complex procedures and industry best practices.
Electrical Apprentice
Benson-Meyer Electric
Cleveland, TN
09.2009 - 10.2012
- Checked compatibility and safety of newly installed electrical systems and launched inspections and tests to confirm functionality.
- Handled installation of electrical components by splicing, joining and connecting wire.
- Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
- Repaired and checked supporting equipment for electrical systems such as brackets and hangers.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Completed and checked wiring tasks through wall and floor conduits and holes accurately.
- Terminated wiring and connected circuits with correct techniques.
- Conducted detailed tests on electrical systems after completing installations, replacements and repairs.
- Optimized work readiness with organized tools and spaces.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Followed strict schedules to install and test 120/208 and 247/600 volt systems.
- Used various measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps to complete installations and repairs.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Evaluated and initiated repair work on various electrical equipment such as light fixtures, controls, switches, relays and circuit breaker panels.
Education
High School Diploma -
Walker Valley High School
Cleveland, TN 08.2005 - 05.2009
Skills
Sales and marketing strategies
Client presentations
Lead prospecting
Lead Generation
Network development
Business Development
Systems and software programs
Revenue Generation
Customer Relations
Strategic planning
Client Service
Interpersonal communication skills
Problem solving strength
Electrical expertise
Digital marketing
Sales expertise
Retention strategies
Commercial project expertise
State and local codes
Power tool operation
Electrical schematics
Electrical installations
Electrical troubleshooting
Equipment Maintenance
OSHA Standards
Electrical systems installation
Quote generation
Project estimation and bidding
AC/DC control circuitry
Residential construction
Timeline
Regional Sales Manager
Renewable Energy Holdings
01.2022 - Current
Owner/ Electrical Contractor
Two Rivers Electric
11.2019 - 04.2022
Electrical Foreman
Benson-Meyer Electric
06.2016 - 11.2019
Owner
Tennessee Valley Home Services
06.2016 - 02.2019
Electrical Foreman
Tilley Brothers Electric
10.2012 - 06.2016
Electrical Apprentice
Benson-Meyer Electric
09.2009 - 10.2012
High School Diploma -
Walker Valley High School
08.2005 - 05.2009
Licensing
TN State Electrical License #61117
TN Residential and Commercial Building Contractor's License #75818
Licensing
TN State Electrical License #61117
TN Residential and Commercial Building Contractor's License #75818