Kevin Diaz
Hillsborough,NJ
Summary
Passionate, individual with 4+ years of client service experience who will come into this company/organization and be the best version of myself day in and day. Will do whatever is asked, providing feedback and will lift the company to lengths it never seen before. A recent graduate attaining Cum Laude honors while being able to have balanced 2 Varsity sports in different seasons.
Overview
6
6
years of professional experience
Work History
Food Runner
Old Man Rafferty’s
Hillsborough, NJ
06.2016 - 05.2022
- Assist customers by providing information on menu items, and increase sales by upselling special plates.
- Ensure delivery, accuracy, and quality of each order. Resolve any miscommunications and situations
- Overall, represent restaurant in a fine manner, and ensure customers with an overall satisfying experience
- Maintained speed of service for food orders while minimizing errors and complaints.
- Wiped down counters and food prep stations using bleach and clean cloths.
Volunteer
Volunteered at local football camp, helping young athletes understand fundamentals and mechanics that are needed to excel
Awards and Activities
NCAA Div III Football 2018-2021
Offensive Rookie of the year 2019
NCAA Div III Track and Field 2020-2022
Education
Bachelor of Science - Business Administration, General Business with focuses, HR and Sports Management
Nichols College
Dudley, MA05.2022
Skills
- Communication/People Skills
- Self Management
- Proficiency in Excel
- Organizational Skills
- Flexible and Adaptable
- Excellent Work Ethic
- Customer Service
- Teamwork experience
- Developed strategic marketing plan for QB Velocity where focus was on social media aspect to guide them in direction of gaining more attention on YouTube page
- Also, developed strategic marketing plan for Nichols College Esports team where focuses were on short term goals to boost enrollment for incoming class with recruiting and fundraising tactics to help raise money for the program
Languages
Spanish
Limited Working
Timeline
Food Runner
Old Man Rafferty’s
06.2016 - 05.2022
Volunteer
Awards and Activities
Bachelor of Science - Business Administration, General Business with focuses, HR and Sports Management
Nichols College
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