OGUZ KILIC

· Communicated effectively with front of house staff, resulting in %7 in staff turnover.

· Conducted interviews, oversaw the hiring process, and ran staff training for 15+employees.

· Adapted to pandemic practices, signing on with Ubereats, Doordash and Grubhub, maintaining %80 of revenue in 2020.

· Collected all of the tablets in one software, and thus controlled which menu items were sold by percentage.

• Strategically developed effective marketing plans to increase sales and profits while managing costs.
• Developed, implemented and managed business plans to promote profitable food and beverage sales.

· Observed staff work, giving clear instructions for improvement, and reprimanding staff when needed.

· Managing online website promotions and managing catering orders

· Orders all supplies and foodstuffs required to serve customers and operate store

· Control operational costs and identify measures to cut waste