Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jacqueline Andrade

Los Angeles,CA

Summary

Food server with shown expertise working in a fast-paced restaurant environment. Proficiency with POS systems and typical restaurant equipment, as well as the ability to upsell alcoholic beverages, appetizers, and desserts.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Social Worker- Intern

Adventist Health White Memorial, Behavioral Health
Los Angeles , CA
2021.09 - Current
  • Treatment planning with all interdisciplinary in psychiatric unit
  • Conduct biopsychosocial assessment
  • Discharge planning assessments
  • Provide patients with psychoeducation on their mental health
  • Crisis intervention

Personal Service Coordinator

Mental Health America of Los Angeles
Long Beach , CA
2021.02 - Current
  • TAY population 18-25 who are of higher acuity and experience severe mental health challenges
  • Psychoeducation on their mental health
  • Crisis intervention, safety planning, and harm reduction
  • Supportive Services for Veteran Families Program
  • Advocacy for preventing and ending homelessness to the veteran population.

Case Manager

Barbour and Floyd Medical Associates
Lynwood , CA
2018.11 - 2021.02
  • Prevention and Early Intervention
  • Community-based mental health and DMH billing
  • Provide targeted case management services to individuals according to the treatment plan that will help decrease presenting symptoms.

Server

Olive Garden
Glendale , CA
2014.06 - 2020.12
  • Providing guests with unique experiences and promoting customer retention, set up and arranged tables for them.
  • Product knowledge: menu, food allergy, alcoholic beverages, and wine knowledge.
  • Upselling
  • Restocking side stations
  • Worked collaboratively with other servers when serving larger parties.
  • Customer service

Education

Master of Social Work -

California State University - Los Angeles
Los Angeles, CA
05.2023

Bachelor of Arts - Social Work

California State University - Los Angeles
Los Angeles, CA
05.2018

Skills

  • Abilities:
  • Bilingual: English/ Spanish, POS terminals, sales, customer service, and experience in food service industry with general knowledge of restaurant operations. Strong communication skills when interacting with supervisors, line cooks, and guests.

Certification

Certified Health Navigator- 2019 CPR Certified 2018

Languages

Spanish
Native or Bilingual

Timeline

Social Worker- Intern

Adventist Health White Memorial, Behavioral Health
2021.09 - Current

Personal Service Coordinator

Mental Health America of Los Angeles
2021.02 - Current

Case Manager

Barbour and Floyd Medical Associates
2018.11 - 2021.02

Server

Olive Garden
2014.06 - 2020.12

Master of Social Work -

California State University - Los Angeles

Bachelor of Arts - Social Work

California State University - Los Angeles
Certified Health Navigator- 2019 CPR Certified 2018
Jacqueline Andrade