Erika Walsh
Cincinnati,OH
Summary
Dedicated, hard-working professional seeking opportunity in a fast-paced office environment. Effectively manage time and tasks to can handle work responsibilities while still enjoying concerts, hiking and quality family time.
Overview
11
11
years of professional experience
Work History
Owner
EA Studio
05.2020 - Current
- Within first year of launching, successfully attracted and retained 100+ new clients, leading to over $50,000 in sales revenue. Consistently hit 20% increased sales growth each year of operation
- Foster relationships with local businesses to execute digital marketing campaigns to boost brand awareness and engagement
- Process incoming business payments, payroll and prepare vendor & customer invoices using Square Software
- Created intuitive website via Weebly to attract new customers, resulting in significant boost in both sales and online visibility
- Annually, implement attainable sales goals and strategies based on customer feedback to ensure company continues to stay profitable
Administrative Assistant and Artist
EVOLV Plastic Surgery
01.2017 - 01.2021
- Maintained client health records, complying with all HIPAA requirements
- Sustained competitive 70% customer retention rate year-over-year
- Collaborated with leadership & clinical teams to integrate scheduling and patient data into the Nextech EMR system, leading to a substantial reduction in scheduling errors
- Integrated scheduling and billing processes within EMR systems to enhance patient care delivery and optimize healthcare operations
- Oversaw business’s active social media accounts, posting daily via Canva-created marketing content
General Manager
The Oak Tavern
01.2013 - 01.2017
- Accurately completed end-of-day financial tasks, typically tracking ~$3000 in cash / card transactions on nightly basis
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business through various business & promotional channels
- Created & implemented effective business strategies to improve overall restaurant performance, streamline drink preparation processes, and boost efficiency in a variety of area
- Motivated staff to achieve challenging, daily objectives in fast-paced culinary environment
Senior Property Manager
ES Properties
01.2013 - 01.2016
- Managed over 90 rental units with exceptional 95% occupancy rate
- Implemented strategic online advertising to aid in cultivation of strong resident relationships
- Reduced resident turnover rates by 15% through adept conflict resolution management
- Negotiated favorable lease terms with prospective tenants, securing long-term occupancy agreements.
- Enhanced property value through strategic capital improvement projects and regular upkeep.
Integrated Marketing Intern
WKRC-TV
01.2014 - 01.2015
- Supported day-to-day marketing operations and performed ad hoc tasks for Marketing Leadership
- Strategized and executed advertising campaigns across online, print and other marketing mediums
- Enhanced WKRC’s brand value by leveraging fundamental consumer insight principles
- Cooperated with cross-functional teams to design graphic elements, transcripts, and contributions for live broadcasts
Education
Bachelor of Arts - Marketing
University of Cincinnati
Cincinnati, OH05.2015
Skills
Microsoft Office Suite:
o Excel
o Word
o PowerPoint
o Outlook
o Teams / Zoom Conferencing
QuickBooks (Intuit)
Nextech EMR
Canva
Square
Weebly
Google Docs / Sheets
Dinerware Software Suite
Customer Service
Time Management
Organizational Leadership
Timeline
Owner
EA Studio
05.2020 - Current
Administrative Assistant and Artist
EVOLV Plastic Surgery
01.2017 - 01.2021
Integrated Marketing Intern
WKRC-TV
01.2014 - 01.2015
General Manager
The Oak Tavern
01.2013 - 01.2017
Senior Property Manager
ES Properties
01.2013 - 01.2016
Bachelor of Arts - Marketing
University of Cincinnati
Similar Profiles
Barış Halit IpekBarış Halit Ipek
Photographer's Assistant at EA StudioPhotographer's Assistant at EA Studio
Durgesh PatilDurgesh Patil
Sr. UI Designer at EA - [ EA-GLU Merge]Sr. UI Designer at EA - [ EA-GLU Merge]
Andy ArmourAndy Armour
Student/Trainee at EA NetworksStudent/Trainee at EA Networks
Yanna HarrisYanna Harris
Store Team Lead at Goodwill IndustriesStore Team Lead at Goodwill Industries
Lance GillLance Gill
Machinist at M&SMachinist at M&S