HANNAH MACPHERSON
Worcester,United States
Summary
Experienced in coordinating client care plans and improving outcomes through individualized treatment plans. Skilled in addressing complex client needs and enhancing service delivery within multidisciplinary teams. Proficient in monitoring and evaluating client progress, making necessary adjustments for continuous improvement. Facilitates support groups that foster a collaborative environment for client growth. Implements a robust progress tracking system to enable real-time plan adjustments and accelerate individual client growth trajectories.
Overview
4
4
years of professional experience
Work History
Residential Counselor
Safe Exit
09.2024 - Current
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
- Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.
- Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
- Monitored and documented client progress toward meeting goals and objectives.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Case Manager
Washburn House
05.2024 - 09.2024
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Researched best practices and developed strategies to improve program outcomes.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
Behavorial Technician
Autism Allies
09.2023 - 05.2024
- Supporting autistic children by leading them through their day
- Engaging the children in activities
- Encouraging the children to work through their behaviors and feelings by talking and sharing what they are going through
- Encouraging children to share with each other and play together
- Crisis management
- Keeping detailed records of behavior through a data collection service called Central Reach.
Nanny
The Adero Family
09.2020 - 08.2021
- Prepared meals and snacks for children based on dietary guidelines
- Monitored schedules to maintain sleeping, eating, and school schedules for children
- Transported children to and from school, medical appointments and extra-curricular activities
- Assisted with light housekeeping duties as well as running errands
- Helped children complete homework assignments and school projects.
Education
Bacholers in Psychology -
Westfield State University
Westfield, MA05.2020
Associates of Arts in Liberal Arts - undefined
Holyoke Community College
Worcester, MA05.2018
Skills
- Operational procedures
- Medication side effect knowledge
- Case notes
- Data Collection
- Follow-up care coordination
- Patient communication
- Patient Education
- Trauma-informed counseling
- Progress Monitoring
- Counseling and coaching
- HIPAA protocols
- Substance abuse disorders
- Resident counseling
- Staff Communication
Volunteer Experience
VISIONS
Traveled to Vietnam with other teenagers to live and work at a school for children with special needs
Timeline
Residential Counselor
Safe Exit
09.2024 - Current
Case Manager
Washburn House
05.2024 - 09.2024
Behavorial Technician
Autism Allies
09.2023 - 05.2024
Nanny
The Adero Family
09.2020 - 08.2021
Associates of Arts in Liberal Arts - undefined
Holyoke Community College
Bacholers in Psychology -
Westfield State University
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