Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jenna Kamarer

Lewisberry,Pennsylvania

Summary

Dynamic professional with a proven track record at Munchkin Meadow, excelling in fast-paced environments through exceptional time management and team collaboration. Skilled in computer applications and relationship building, consistently enhancing customer satisfaction and streamlining operations. Achieved significant improvements in efficiency and customer rapport, leveraging both hard and soft skills for superior service delivery. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

16
16
years of professional experience

Work History

Assistant

Munchkin Meadow
05.2018 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Server

The Summit
06.2012 - 07.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Answered customers' questions, recommended items, and recorded order information.

Daycare

Best Friends
09.2008 - 10.2012
  • Assisted in maintaining accurate records of attendance, allergies, and individualized care plans for each child.
  • Contributed to the cleanliness of the facility by performing routine maintenance tasks such as sweeping, mopping, and sanitizing surfaces.
  • Built strong relationships with families through open communication channels and attending community events together.
  • Provided excellent care for diverse groups of children, catering to individual needs and cultural backgrounds.
  • Promoted language development through storytelling, songs, and engaging conversations.
  • Strengthened parent partnerships through effective communication about their child''s progress and daily activities.
  • Managed classroom behavior with positive reinforcement techniques, promoting a respectful environment.
  • Improved child safety by diligently monitoring the daycare environment and addressing potential hazards.

Education

GED -

Red Land Senior High School
Lewisberry, PA

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Data Entry
  • Verbal and written communication
  • Relationship Building
  • Basic Mathematics
  • Support Services
  • File and Record Keeping
  • Schedule and calendar management
  • Event Planning
  • Mail distribution
  • Professional and mature
  • Materials Distribution

Additional Information

I am a very hard worker and teachable.

Timeline

Assistant

Munchkin Meadow
05.2018 - Current

Server

The Summit
06.2012 - 07.2015

Daycare

Best Friends
09.2008 - 10.2012

GED -

Red Land Senior High School

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Jenna Kamarer