Marcy Miles

• Leading global team in identifying best practices and techniques to create global standard establishing Sylvamo's new culture.

• Collaborating across 3 regions to identify what drives engagement of Sylvamo's diverse talent that aligns with our strategic business initiatives, creating thousand dollar cost savings and driving better productivity.

• Leading Sylvamo's transition from an employee engagement focus to a holistic view of the entire employee life cycle experience; recruiting, onboarding, off-boarding, engagement, engagement survey, performance, branding, etc.

• Develop strategy to ensure a speak up rich environment where the employee voice shapes efforts to create a supportive, psychologically safe culture of trust; survey results for speak up went from 75% to 82%.

• Managed a team of 10 account executives, supervising day to day front end operations of an area that booked on average 2000 tons per day in various grades, across several mills and machines, servicing more than 40 different customers.

• Hired, trained, and mentored top account executives and supporting supply chain partners.

• Created SMART goals with team to ensure employee, customer and business needs are met.

• Collaborated with cross functional leaders and teams to deliver on time and at or below budget products, projects, and initiatives.

• Created an order process checklist, resulting in a 25% decrease in customer service errors.

• Managed team of 8 replenishment planners, managing average of 50,000 tons per month across the company's full network of mills, offsite warehouses and customer locations.

• Analyze production data and reports utilizing ERP system, to assist in management and decision making process of inventory for JIT deliveries.

• Aggressively manage unproductive inventory, identify trends and develop recommendations to correct issues.

• Act as a liaison and subject matter expert between Demand Planning/Supply Planning, Sales and Logistics in customer supply chain and replenishment activities

• Supported the personal growth and development opportunities and provide feedback for the Replenishment Planners.

• Led continual improvement projects to reduce, minimize or eliminate stocking programs, high inventory levels, or inefficiencies in forecasting operations.

• Studied operations and delivered analysis to establish standard processes to improve transportation routes and production schedules.

• Conducted process knowledge and sharing training for new hires and cross trained associates

• Continuous improvement of automating manual processes

• Achieved a $250,000/year savings in transportation by identifying new freight modes

• Satisfied stocking requirements for set of mill and warehouse locations by managing finished and work in process inventory

• Ensure forecast accuracy and flow of product through SAP system by partnering with master planning, supply planning, logistics, transportation planning, sales and customer

• Anticipate and resolve supply gaps through proactively analyzing forecast, seasonality, transit times, freight

cost, mill souring, and plant/region/DC on hand

• Managed capacity and run schedule for three sheeters accounting for estimated 400,000 tons of production/yearly

• Managed transition between grades, meeting production minimums, and managing special circumstances on sheeters for 200+ SKUs and 8+ paper grades

• Balanced daily supply planning and replenishment planning role simultaneously