Hardworking and detail oriented individual with a passion for customer satisfaction.
Team or individual goal oriented to get the job completed in a correct and timely manner.
Safety is a top priority.
Chain of command within a work environment is an upmost importance.
Quick learner of new skills.
Enjoy working with my hands to accomplish task.
Skilled in installation of wiring.
Customer service and satisfaction is a top priority.
Overview
17
17
years of professional experience
Work History
Low Voltage Technician
Mike Wilson
11.2021 - Current
Installation and trouble shooting of fire alarm systems including Firelite ES-50 and ES-200 as well as associated equipment involved with proper function of said system.
Installation and trouble shooting of security systems including Honeywell Vista 20 as well as associated equipment involved with proper function of said system.
Installation and trouble shooting of Wheelock Voice Evac systems as well as associated equipment involved with proper function of said equipment.
Solid understanding of building layout and blueprint reading to be used for installation and proper function of fire, burglar and voice evac systems.
Working quickly and efficiently to assess and perform job task either independently or with a team.
System wiring installation in a neat and professional manner.
Digtial Graphics Assistant
Digital Impact Graphics. Ken Karabensh
08.2018 - 11.2021
Building of flooring scenes for photography to be used in customer advertising purposes.
setting up of camera equipment and lighting for photography shots of wood flooring, carpet, rugs and tile for customer advertising purposes.
Using photoshop programs it touch up and install photography shots into room scenes for customer advertising purposes.
working independently and with my coworkers to perform needed tasks from start to finish of the photography process of advertising needs of the customers.
Extrusion Machine Operator
Mohawk Carpet
01.2017 - 08.2018
Enhanced production efficiency by optimizing machine settings and conducting regular maintenance.
Reduced waste materials by closely monitoring extrusion process and making necessary adjustments.
Maintained high-quality output by performing routine quality checks on finished products.
Ensured timely completion of orders by managing work schedule and prioritizing tasks accordingly.
Improved safety standards within the workplace by adhering to company protocols and conducting regular equipment inspections.
Sustained a clean and organized work environment through diligent housekeeping practices.
District Operations Manager
K&S Communications
09.2006 - 10.2016
Improved district operations efficiency by streamlining processes and implementing best practices.
Reduced operational costs through effective budget management and resource allocation.
Enhanced employee productivity by providing training, guidance, and performance evaluations.
Developed strategic plans for the district to achieve short-term and long-term goals.
Increased customer satisfaction levels with streamlined communication channels and prompt resolution of issues.
Oversaw facility maintenance, ensuring compliance with safety regulations and optimal utilization of resources.
Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
Ensured adherence to company policies, industry regulations, and legal requirements within the district.
Promoted a positive work environment by fostering open communication channels among staff members.
Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reported issues to higher management with great detail.