Katy Smathers

Accomplished healthcare director with 28 years of experience in leading high-performance teams and spearheading strategic initiatives across academic, hospital and ambulatory settings. Recognized for driving transformative outcomes in; pioneering innovative programs that enhance care accessibility, elevate patient outcomes, and lower operational costs, cultivating strong partnerships with clinicians, team members, and community stakeholders to drive quality improvements in patient care, regulatory compliance, and safety, expertly managing budgets and resources to achieve financial objectives and enhance operational efficiency, cultivating a collaborative and inclusive culture that promotes diversity and strengthens team synergy.

• National Environmental Leadership Award in Asthma Management - US Environmental Protection Agency (EPA), 2014, Center for Pediatric Medicine
• Center for Pediatric Medicine Asthma Action Team - American Hospital Association NOVA Award, 2014
• Greenville Health System Pillar Award – Quality, July 2014 Maternal Infant and Early Childhood Home Visitation (MIECHV) Grant Recipient, 2014-2016
• SCDHHS/SCAAP Quality Through Innovation in Technology (QTIP) Demonstration Grant Awardee (2011-Present) Arranged return of embedded WIC services in high Medicaid population primary care clinic
• NCQA Patient Centered Medical Home - Level 3 Multisite Recognition GHS pilot sites
• Centering Parenting program implementation first practice site in SC
• Reduction of ED Utilization for non-emergent illness by 82%, 2016-2017
• Formation of afterhours primary care clinic for underserved populations
• Launch of community embedded primary care medical home (Center for Pediatric Medicine – West)
• Establishment of outpatient Pediatric Infusion department
• Facilitator GHS Children’s Hospital Physician Work/Life Balance & Workflow Efficiency Task Force
• Establishment of charter school-based telemedicine program
• Formation of primary care medical home for children with medical complexity and children in foster care placement
• Volunteer South Carolina Public Health Corp
• Member Greenville Health System Children’s Hospital Leadership Team
• Primary care expanded access practice site implementation to address ED utilization for non-urgent/emergent illness
• Experience with transition of medical group practice site to HOPD status
• Addition of flu vaccination for underinsured/uninsured parents and caregivers at no cost through partnership with SCDHEC at primary care sites
• Implementation of Reach out and Read program in multiple sites
• Introduction of two patient specific gene therapy treatments to GMH Pediatric Infusion
• Expansion of Ferlauto Center for Complex Pediatric Care to include outpatient pediatric supportive care services
• Embedded wrap around service inclusion in high-risk population primary care sites to include social work, care management, lactation assistance, respiratory therapy, and nutritional support
• Focus on Pediatric dental health in the primary care setting with implementation of screening for dental caries, evaluation of access to dental care, and application of dental varnish services during well child care. Implementation of photo screening for ages 3-5 years of age using a hand held device (GoCheckKids), significantly reducing unnecessary referrals to optometry influencing SC DHHS to include as a reimbursable service
• Led efforts to provide enhanced services to children of immigrant families and unaccompanied minors through partnerships with PASOs and the National Youth Advocacy Program (NYAP)
• Participation in Telemedicine pilot program with SC Solutions Medically Fragile Children’s Waiver in efforts to reduce transportation costs
• Addition of point of care testing for HIV and mononucleosis in the primary care academic practice setting
• Expansion of MyChart access to foster families and NYAP care managers to improve access to care and access to PHI
• Participation in SC AAP Immunization Hesitancy Reduction task force and demonstration project – encouragement of vaccination at non-well visits to improve completion rates. ‘Every Visit is a Vaccine Visit”.
• Worked closely with WIC to address formula shortages during COVID response. Assistance in development of formula bank in coordination with the Carolina’s Collaborative direction of wait time for new mom/baby appointments for enrollment and communication pipeline established to provide proactive formula substitutions with WIC prescription orders.
• Participated in efforts to address food insecurity through screening and collaboration with Mill Village Farms and Food Share
• Partnership with Greenville Technical College Dental Hygienist program to provide dental exams/cleanings and development of treatment plan to uninsured/Medicaid eligible pediatric patients of Center for Pediatric Medicine at no expense to family.

• Pediatric Patient Family Advisory Committee Kick Off Team
• South Carolina Adolescent Vaccine Taskforce
• Prisma Health Emergency Management Committee
• Greenville Memorial Hospital Workforce Safety Committee
• Medical Group Workforce Safety Committee
• Medical Group Great Catch Review Committee
• SC DHHS Workgroups – Medicaid Transportation, Quality Measurement Reporting and Pharmacy Benefit/Prior Authorization
• SC AAP/DHHS Quality Through Innovation and Technology (QTIP) team 2011 - present
• Well Health texting workgroup (3&4)
• Children’s Hospital strategic planning committee
• Ambulatory vaccine strategy committee
• Member, Medical Group Management Association (MGMA)
• Volunteer, South Carolina Public Health Corp
• Facilitator, GHS Children’s Hospital Physician Work/Life Balance & Workflow Efficiency Task Force