Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Coordinate field technicians for the repair and installation of fire alarm equipment. This includes the creation and invoicing of service tickets, coordination with customers via email and phone, procurement of materials and specialized equipment, scheduling and dispatching technicians, and logistics coordination.
Microsoft Edge, Excel, Field Service Lightning and Procore. Chosen as the employee of the month for April 2024.
Utilized surveillance techniques to detect, deter / apprehend, and document people involved in criminal activity in or on King Soopers properties. Detection, investigation, apprehension, documentation and prosecution of employees involved in criminal acts, or policy violations such as dishonesty. Conduct audits and surveillance to locate and document preventable shrink or loss. Assist law enforcement with criminal investigations that involve King Soopers employees or properties. Evidence collection and maintaining a chain of custody. Testify in court.
Utilize various makes and models of CCTV systems, Microsoft edge, Excel, security related equipment.
Investigated suspicious persons or activities to determine if criminal activity was present.
Prepared detailed reports on incidents and arrests made.
Counseled victims of domestic violence regarding available resources and legal options.
Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
Intake and housing of individuals arrested in the City Of Aurora. Intake and process including searching, finger printing and photographing. Patrols of housing units to assure detainees are complying with facility rules. Escort detainees to court and transport to other agencies.
Member of the D.E.R.T. team (Detentions Emergency Response Team) and certified as a baton instructor. Received the Top Gun award for quarterly qualification score and twice chosen as the employee of the month.
Conducted regular patrols of the facility grounds using both various patrol methods.
Provided escorts for authorized personnel entering restricted areas within the facility.
Detaining individuals suspected of conducting criminal activity on King Soopers property.
Utilizing CCTV systems, utilizing clear and concise communication skills, report writing, firearms proficiency.