Alexandra S. Avila Alvarado
Summary
Aspiring logistics professional prepared to contribute effectively to supply chain operations. Skilled in inventory management, data analysis, and process optimization. Strong focus on team collaboration and achieving results, adapting to changing needs with reliability. Known for problem-solving abilities, attention to detail, and strong communication skills.
Overview
7
7
years of professional experience
Work History
Universal Banker
Mechanics Bank
01.2021 - Current
- Provided comprehensive deposit, lending, products, and services to clients
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Resolved complex customer issues efficiently, collaborating with relevant departments when necessary for prompt resolution of problems encountered during banking transactions.
- Executed wire transfers, stop payments and account transfers.
- Enhanced cross-selling capabilities by offering tailored financial products and services to existing clients.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Maintained accuracy in daily transaction reporting, reconciling discrepancies promptly to ensure seamless accounting operations within the branch.
- Communicated appropriate and accurate rates, terms, and conditions to customers for products and services offered
- Identifies client's needs and pursed the client opportunities that benefit both the client and institution.
Department Lead, Head Cashier
Home Depot Inc.
08.2018 - 01.2021
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Managed team schedules, department projects and quality assurance.
- Implemented innovative solutions to resolve recurring issues, increasing overall departmental success.
- Collected, arranged, and input information into database system.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Education
Bachelor of Science - Business Administration And Management
California State University Los Angeles
Los Angeles, CA05-2025
Associate of Science - Business Administration
Ventura Community College
Ventura, CA05-2020
High School Diploma -
Foothill Technology High School
Ventura, CA06-2018
Skills
- Microsoft Office
- Excellent communication
- Organization
- Bilingual (English/Spanish)
- Data analysis
- Capacity planning
- Strategic planning
- Interpersonal communication
- Operations management
- Analytical thinking
- Time management abilities
- Adaptability
- Written communication
- Customer retention
- Leadership
- Goal oriented
- Operational efficiency
- Relationship management
- Banking operations
- Analyzing data
- Risk management policies
- Operations
- Economic forecasting
- Attention to detail
Languages
Spanish
Professional Working
English
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Backpacking and Hiking
- Adventure Travel
Timeline
Universal Banker
Mechanics Bank
01.2021 - Current
Department Lead, Head Cashier
Home Depot Inc.
08.2018 - 01.2021
Bachelor of Science - Business Administration And Management
California State University Los Angeles
Associate of Science - Business Administration
Ventura Community College
High School Diploma -
Foothill Technology High School
Similar Profiles
Estrella Gonzalez SanchezEstrella Gonzalez Sanchez
Universal Banker at Mechanics BankUniversal Banker at Mechanics Bank
Jalen AndersonJalen Anderson
Treasury Specialist at Mechanics BankTreasury Specialist at Mechanics Bank
Emilly MorfinEmilly Morfin
Univeral Banker at Mechanics BankUniveral Banker at Mechanics Bank
Brianna TaylorBrianna Taylor
Universal Banker/Relationship Banker at M&T BankUniversal Banker/Relationship Banker at M&T Bank
Keara ThompsonKeara Thompson
RRT/Universal Banker/Banker at PNC BankRRT/Universal Banker/Banker at PNC Bank