Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chelsea Richison

Keller,TX

Summary

Experienced in enhancing team performance through innovative management techniques and providing necessary resources for success. Flexible and focused team player with expertise in customer relationship management, supply and demand planning, time management, and program management. Loyal and tactical team builder and strategic planner seeking to leverage background into an account management or sales representative role with a progressive organization in the elevator service and construction industry. Over 7 years of experience as a skilled and resourceful information technology professional, consistently improving performance and increasing productivity in diverse environments. Service-driven, client-focused, accomplished in relationship development, self-motivated, and possess strong leadership skills. Honed abilities in dinner service planning, food preparation, public speaking, team building, supervision, problem resolution, powerful negotiation, customer service, and communications. Obtained High School Diploma in 2017. Reliable and upbeat Title Specialist excelling at promoting customer loyalty, satisfaction, and purchases through consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Excellent organizational strengths and superior work ethic. Dedicated and dependable in building strong relationships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager of Operations

Enchiladas Ole
05.2024 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Cashier Manager

Enchiladas Ole' NRH
06.2019 - 05.2024
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
  • Guided
  • Trained
  • Motivated higher ticket sales through incentives, reward-based programs and positive reinforcement of good sales practices
  • Established
  • Developed
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Cleaned and organized store, including checkout desk and displays.

Title Specialist

United Auto Credit Corporation
11.2021 - 03.2024
  • Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
  • Utilized various online databases and public land records to verify ownership information.
  • Contacted State(s) Motor Vehicle Department to determine status of pending titles.
  • Drafted title abstracts and legal documents for real estate transactions.
  • Communicated with customers to resolve common title issues.
  • Calculated and remitted state sales tax, service, and other charges.
  • Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
  • Reduced title discrepancies by proactively researching and resolving any potential issues in advance.

Cashier Team Lead

Kirklands
10.2019 - 10.2020
  • Processing returns and refunds as required in line with company procedures
  • Maintain a high level of display and visual merchandising, to ensure elegant appearance of the store
  • Loaded and unloaded merchandise using a ladder and pallet jack
  • Organized racks and shelves to maintain the visual appeal of the store
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
  • Communicated with customers and fulfill their requirements

Retail

Saginaw High School
12.2018 - 10.2019

Education

Saginaw High School
06.2017

Skills

  • POS Systems
  • Complex Problem-Solving
  • Positive Customer Engagement
  • Flexible Hours
  • Corporate Compliance
  • Meeting Sales Goals
  • Building Customer Loyalty
  • Goal-Driven
  • Persuasive Selling
  • Retail Transactions Processing
  • Cash Register Operation
  • Strong Communication and Interpersonal Skills
  • Logistics Management
  • Decision-Making
  • Staff Management
  • POS Transactions
  • Hospitality and Accommodation
  • Credit and Cash Transactions
  • Housekeeping Duties
  • Issue Refunds
  • Adaptable and Flexible
  • Purchase Packaging

Certification

  • Licensed Notary -Currently Waiting on Stamp & Certificate!

Languages

Spanish
Limited Working

Timeline

Manager of Operations

Enchiladas Ole
05.2024 - Current

Title Specialist

United Auto Credit Corporation
11.2021 - 03.2024

Cashier Team Lead

Kirklands
10.2019 - 10.2020

Cashier Manager

Enchiladas Ole' NRH
06.2019 - 05.2024

Retail

Saginaw High School
12.2018 - 10.2019

Saginaw High School
Chelsea Richison