Angela Alves
Buffalo Grove,IL
Summary
Motivated HR professional with a comprehensive background in employee benefit optimization, HR analytics, and strategic management. Experienced in delivering comprehensive onboarding programs and engaging with diverse stakeholders. Adept in data analysis, conflict resolution, and leveraging AI technologies.
Overview
15
15
years of professional experience
Work History
Makeup Artist
Freelancer
03.2019 - 11.2022
- Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
Cleaner
Airbnb
09.2021 - 08.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Administrative Assistant
Graber Security Company
03.2016 - 07.2018
- Supported the HR department in managing employee access control and ID issuance
- Coordinated secure transportation for visiting foreign directors, enhancing business operations.
Benefits Analyst
Marsh & McLennan Company
08.2015 - 12.2015
- Analyzed benefits packages to optimize employee benefit programs for client companies
- Designed and delivered onboarding presentations, ensuring comprehensive understanding and satisfaction among employees.
Au Pair, Cultural Care Au Pair
10.2014 - 06.2015
Administrative Assistant
Besp Company
11.2013 - 10.2014
- Provided administrative support in a legal office, handling incoming calls and emails
- Processed customer payments and managed clerical tasks, ensuring smooth office operations.
Sales Assistant and Receptionist
Mitsubishi Car Dealer
11.2010 - 11.2012
- Assisted customers with inquiries, test drives, and purchases to ensure a positive buying experience
- Managed inquiries, directed calls, and assisted customers with appointments and information.
Retail Sales Associate
Alo Bebe
03.2008 - 03.2010
- Assisted customers with product selection, answered inquiries, and ensured a pleasant shopping experience for parents and caregivers.
Education
BA - Business Human Resources
Dublin Business School
2023
BA - International Relations
Universidade Anhembi Morumbi
2018
Skills
- Employee Benefit Optimization
- HR Analytics
- Onboarding & Training
- Data Analysis (Excel)
- Conflict Resolution
- Strategic HR Management
- Customer Service
- Multilingual Communication
- MS Office Suite (Excel, Word, PowerPoint)
- Familiar with HR Information Systems (HRIS)
- Detail-orientated
- Teamwork and Collaboration
- Administrative Skills
Languages
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
English
Full Professional
Timeline
Cleaner
Airbnb
09.2021 - 08.2022
Makeup Artist
Freelancer
03.2019 - 11.2022
Administrative Assistant
Graber Security Company
03.2016 - 07.2018
Benefits Analyst
Marsh & McLennan Company
08.2015 - 12.2015
Au Pair, Cultural Care Au Pair
10.2014 - 06.2015
Administrative Assistant
Besp Company
11.2013 - 10.2014
Sales Assistant and Receptionist
Mitsubishi Car Dealer
11.2010 - 11.2012
Retail Sales Associate
Alo Bebe
03.2008 - 03.2010
BA - Business Human Resources
Dublin Business School
BA - International Relations
Universidade Anhembi Morumbi