Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Davila

El Paso,TX

Summary

Dynamic and results-driven professional with a proven track record at Dollar General, excelling in staff management and customer service. Skilled in strategic planning and complex problem-solving, I enhanced team productivity and improved customer satisfaction through effective leadership and innovative workflows. Committed to achieving goals and fostering strong client relationships.

Overview

31
31
years of professional experience

Work History

Supervisor

Dollar General
09.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Sales Manager

Circle K
09.2019 - 06.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Assistant Store Manager

Walmart
01.1995 - 06.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Business Administration And Management

Clovis Community College
Clovis, NM
05-1988

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Supervisor

Dollar General
09.2023 - Current

Sales Manager

Circle K
09.2019 - 06.2023

Assistant Store Manager

Walmart
01.1995 - 06.2017

Business Administration And Management

Clovis Community College

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Luis Davila