Summary
Overview
Work History
Education
Skills
Certification
Missions
Volunteer Experience
References
Timeline
Generic

Madison Lack

Evans,GA

Summary

I am an organized professional experienced in providing premier customer service. I am a multitasker, with the ability to maintain composure in fast-paced, high-pressure environments. I have experience in scheduling, data entry, record keeping and customer relations. It is my goal to maintain a positive attitude when interacting with clients. I have experience in managing front office operations such as greeting visitors, answering phone calls, taking messages, and scheduling appointments. I am very much a people person. I enjoy working with a team and serving others.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Front End Associate

Target
03.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.

FRONT DESK RECEPTIONIST

Harmonie Medical Dermatology
11.2022 - 09.2023
  • Answered phones
  • Greeted guests
  • Filed important documents
  • Provided premier customer service
  • Verified insurances.

CASHIER

Publix
06.2018 - 07.2022
  • Completed customer transactions on the cash register, scanned items, applied coupons and promotional codes, checked prices, processed payments, made change, provided premier customer service, performed cleaning duties.

FRONT DESK CLERK

Sleep Inn
07.2017 - 02.2018
  • Distributed room keys, registered guests, greeted and welcomed guests, verified reservations, helped guests with any questions or complaints, answered phone calls.

RUNNER/RECEPTIONIST

Fletcher, Harley, and Fletcher, LLP.
06.2015 - 11.2017
  • Delivered messages and legal documents for the law firm, performed typical office clerk tasks such as organizing files and making copies, distributed mail in the office, answered, screened, and forwarded phone calls in a professional manner, scheduled and confirmed appointments, ordered and replenished office supplies.

CASHIER

Chick-fil-a
06.2012 - 01.2015
  • Kept areas clean and orderly, operated the cash register and received payment from customers in cash or credit card, provided change, cleaned and stocked work area, assisted in locating and verifying the accuracy of transactions and operated equipment with peripheral electronic data processing, greeted and assisted the dine-in customers.

Education

PRE-NURSING -

Augusta University
Augusta, GA

HIGH SCHOOL DIPLOMA -

Greenbrier High School
Evans, GA

Skills

  • Business Correspondence
  • Customer Service
  • Critical Thinking
  • Verbal and Written Communication

Certification

CPR certified (American Health Care Academy), 05/01/17

Missions

I served on a mission trip to Panama City, Panama in high school., 2014

Volunteer Experience

TEACHER/VOLUNTEER, Adult Special Needs Sunday School Class, Augusta, GA, 02/01/22, Present, I volunteer as a teacher every other Sunday in Warren Baptist's Adult Special Needs Sunday School class.

References

  • Elizabeth Kile, Former Coworker, (706) 833-7735, 3rddeg.eb@gmail.com
  • Tayler Richards, Former Coworker, (706) 627-3192, Taylerrichards23@gmail.com
  • Susan See, Former Employer, (706) 294-9500, Susan.see@nothingbundtcakes.com

Timeline

Front End Associate

Target
03.2024 - Current

FRONT DESK RECEPTIONIST

Harmonie Medical Dermatology
11.2022 - 09.2023

CASHIER

Publix
06.2018 - 07.2022

FRONT DESK CLERK

Sleep Inn
07.2017 - 02.2018

RUNNER/RECEPTIONIST

Fletcher, Harley, and Fletcher, LLP.
06.2015 - 11.2017

CASHIER

Chick-fil-a
06.2012 - 01.2015

PRE-NURSING -

Augusta University

HIGH SCHOOL DIPLOMA -

Greenbrier High School

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Madison Lack