Steven Sheriff
Newcastle
Summary
Computer security professional with 20+ years of progressive experience in Information Technology industry. Demonstrated skill identifying business risks and compliance issues and designing proactive solution and implementing layered network security approaches. Organized, dependable and successful at managing multiple priorities with a positive attitude and leading teams. Strong willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Information Security Officer
Norman Regional Health System
08.2017 - Current
- Recommend improvements in security systems and procedures.
- Conducted security audits to identify vulnerabilities.
- Performed risk analyses to identify appropriate security countermeasures.
- Monitored use of data files and regulated access to protect secure information.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Encrypted data and erected firewalls to protect confidential information.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Network Architect
Norman Regional Health System
03.2015 - 08.2017
- Spearheaded and led major network installation and upgrade project.
- Researched and recommended network products, services, protocols and standards for network development.
- Collaborated with teams in disaster planning, network backup and recovery process monitoring.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Planned implementation of network enhancements and upgrades.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Led meetings with departmental managers to review project status, propose changes and draft action plans.
- Implemented WAN and LAN designs in multi-datacenter configurations.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Provided detailed information on hardware and software products so that appropriate stakeholders could make suitable purchasing decisions.
- Identified means to reduce and control expenses by conducting cost, schedule and contract performance analysis and improving resource allocation.
Network Engineer
Norman Regional Health System
03.2011 - 03.2015
- Assisted with implementation and support of network monitoring tools.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Provided detailed network diagrams and procedural guidelines.
- Integrated data, voice and video networks for use in multi-site installations.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
Telecom Engineer
Norman Regional Health System
07.2009 - 03.2011
- Monitored and maintained Cisco equipment at multiple locations.
- Worked with business partners to research, implement and support technology.
- Updated software and firmware with latest patches.
- Reviewed and tested installations for compliance with quality control standards.
- Performed telecommunication and networking business evaluations.
- Installed, maintained and supported IVR applications.
- Adapted and modified standard techniques, procedures and criteria to solve complex problems.
- Worked closely with network administrators and server engineers to deliver quality service.
- Designed, installed and maintained organization's telephony network.
- Installed, maintained and supported voice/data applications.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
- Installed, maintained and supported VoIP applications.
- Monitored overall network performance.
IT Site Coordinator
Norman Regional Health System
03.2007 - 07.2009
- Reviewed and recorded hardware inventories by documenting serial numbers and other specifics for accurate tracking.
- Inspected ticket resolution performance, identifying areas of possible improvement and directing identified weaknesses to engineering supervisor.
- Set up and updated equipment for customer use in line with company standards and procedures.
- Configured VoIP phones according to company standards.
- Developed schedule for software maintenance and updates.
- Troubleshot problems or issues with desktops and laptops.
- Disconnected and reconnected desktops and peripherals to support office moves.
- Supported operating system and various tools and applications.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested new software and hardware prior to deployment.
- Configured and tested new software and hardware.
Desktop Engineer
Norman Regional Health System
07.2006 - 03.2007
- Reviewed and recorded hardware inventories by documenting serial numbers and other specifics for accurate tracking.
- Set up and updated equipment for customer use in line with company standards and procedures.
- Troubleshot problems or issues with desktops and laptops.
- Disconnected and reconnected desktops and peripherals to support office moves.
- Supported operating system and various tools and applications.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested new software and hardware prior to deployment.
- Configured and tested new software and hardware.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot hardware, software and network issues.
Technical Service Manager
CompUSA
10.2002 - 07.2006
- Recruited, placed and oversaw project staff for optimal project results.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Trained and developed new employees for ease of transition into team.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Associate Of Arts And Sciences - Computer And Information Sciences
Oklahoma City Community College
Oklahoma City, OKMaster Of Science - Information Technology Management
Western Governors University
Salt Lake City, UT09.2025
Bachelor Of Applied Science - Information Technology
Western Governors University
Salt Lake City, UT11.2024
Skills
- Security Information and Event Management (SIEM)
- Critical Thinking
- Security Investigations
- Compliance with Security Requirements
- Vulnerability Management
- Network Architecture Design
- Network Performance
- Security Engineering
- Security Improvements
- Cost Savings
- Production Work
- Operational Improvements
- Network Security Management
Timeline
Information Security Officer
Norman Regional Health System
08.2017 - Current
Network Architect
Norman Regional Health System
03.2015 - 08.2017
Network Engineer
Norman Regional Health System
03.2011 - 03.2015
Telecom Engineer
Norman Regional Health System
07.2009 - 03.2011
IT Site Coordinator
Norman Regional Health System
03.2007 - 07.2009
Desktop Engineer
Norman Regional Health System
07.2006 - 03.2007
Technical Service Manager
CompUSA
10.2002 - 07.2006
Associate Of Arts And Sciences - Computer And Information Sciences
Oklahoma City Community College
Master Of Science - Information Technology Management
Western Governors University
Bachelor Of Applied Science - Information Technology
Western Governors University
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