Passion Anderson
Hercules,Ca
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Benefit Authorizer
Social Security Adminstration
08.2023 - Current
- Completed insurance verification and benefit authorization with appropriate documentation in billing system.
- Configured coordination of benefits information and eligibility on every referral and documented pertinent data.
- Demonstrated to use electronic tools and systems available to organize and process daily work.
- Presented warm, friendly and empathetic presence in person and by phone using active listening techniques.
Para Educator
SFUSD
06.2021 - 03.2023
- Assist and direct delivery and instruction in classroom settings with pupils who have severe impairing conditions determined by an IEP
- Facilitating social interactions between students
- Managing one on one interactions as well as small and large groups
- Teaching appropriate behaviors and communication skills.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
After-School Teacher
YMCA Of San Francisco
12.2021 - 03.2023
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Provided individual and group teaching to10-25 students to motivate and instill enthusiasm for learning.
- Prepared food and served meals and refreshments for the children.
Recreation Leader 1
City of Oakland Parks and Recreation
06.2014 - 10.2021
- Plan, organize and implement recreational programs and activities based on District rules, regulations and policies
- Serve as a lead worker over subordinate staff and volunteers who are providing recreational program services; arrange staffing, schedules, provide training as needed, organize and direct work assignments
- Work effectively under pressure with frequent interruptions with the ability to respond in an emergency situation
- Observe proper program safety and precautions.
Shift Supervisor
Starbucks
05.2018 - 01.2020
- Provide technical assistance to 600 or more individuals through face to face or telephone interactions in a business environment
- Ability to apply a professional manner while attacking a wide range of issues and problems that require solutions to assist 600 or more customers and employees understanding concerns and responsibilities
- Responsible for inventory and store supplies while having the ability to manage the process of cash flow.
Education
High School Diploma -
Emery High School
Associate of Arts - Cosmetology
Paul Mitchell The School - East Bay
Pleasant Hill, CA01.2012
Skills
- Self-starter, creative problem solver, energetic work attitude, strong organizational skills, excellent communication skills and fast learner
- Leadership Skills
- Strategic sales knowledge
- Store maintenance
- Attention to Detail
- Customer service excellence
- Staff education and training
- Administrative and Office Support
- Multitasking Abilities
- Interpersonal Communication
Timeline
Benefit Authorizer
Social Security Adminstration
08.2023 - Current
After-School Teacher
YMCA Of San Francisco
12.2021 - 03.2023
Para Educator
SFUSD
06.2021 - 03.2023
Shift Supervisor
Starbucks
05.2018 - 01.2020
Recreation Leader 1
City of Oakland Parks and Recreation
06.2014 - 10.2021
High School Diploma -
Emery High School
Associate of Arts - Cosmetology
Paul Mitchell The School - East Bay
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